Sears Kenmore PRO 48" stainless refrigerator doors hard to open

We found the 48" PRO (made by Samsung in Korea) to be a very impressive built-in refrigerator and had everything we could have asked for, but, the doors took tremendous effort to open and only a little less effort to close.  It has a self-closing mechanism that seemed to fight against the opening and closing, which made it too annoyingly difficult.  A child could never open this model and it's a challenge for adults, even "Ahhnold", I would think.  We asked if there were a way to adjust the door resistance but no one at Sears knew anything.  The price makes this a great refrigerator but the doors cancel the deal.  Can these self-closing mechanisms be adjusted or removed?