Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn-Air JCD2290HEB not working

This refrigerator was purchased in July 2005 so it is almost 5 years old.

This morning I noticed that my fridge was not working. Both the freezer side and fridge side were warm. There was power and the fan seemed to be running. Six months ago I had a similar problem and the problem was fixed by replacing a faulty evaporator fan. That time the panel in the freezer was cold, there was just not cold air being distributed. This time the back panel inside the freezer half was warm top to bottom.

I took the cover inside the freezer off and confirmed that the evap. fan motor was working. It was. I then went and tripped the electirical breaker for the house off and on again. The fridge seems to be cooling again. Is this indicative of some sort of compressor start-up problem?

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Posted on Jan 02, 2017

  • 27 Answers

SOURCE: jenn air JCD2290HES Refrigerator not cooling

Try defrosting ther could be an ice buildup in the channel between the fridge and freezer.

Posted on Feb 23, 2008

  • 943 Answers


hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

Posted on Sep 17, 2008

  • 4889 Answers

SOURCE: Jenn Air JCD2389 fridge not cold on fridge side

You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

Posted on Sep 27, 2008

  • 1 Answer

SOURCE: Warm Fridge Section, Cool freezer section

Problem seems to be solved. I unplugged it for a short time and plugged it back in. I'm guessing it needed to be re-set.

Posted on Jun 12, 2009

  • 43501 Answers

SOURCE: We have a Jenn-Air refrigerator Side by Side,

There are a few reasons why the refrigerator part will not are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem


Posted on May 25, 2010

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