Question about Office Equipment & Supplies
Here's a few things to try :
1. Blow it out with compressed air blower .especially the rollers and the paper feed area make sure there are no bits of paper or dust in the paper feed area and in the front access area that could be causing the jam.
2. Verify that the cartridge carriage moves to the service area when the front door is opened (as if to change tanks)
3. Verify that the timing belt, drive belt, gearing and rollers all look normal.
4. With the computer off, unplug the printer's power cord and USB cord for about 3-5 min
after plug it back if the problem still persists then move to the next step
6. Completely uninstall the printer's driver and software. Then reinstall the printer's drivers only.
Retry after each step.hope this helps
Posted on Jan 17, 2009
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Posted on Jan 02, 2017
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