Question about Kenmore 44102 Front Load Washer

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Kenmore 44082 washer won't take in fabric softener

My 4 year old kenmore 44082 washer won't take in fabric softner. We followed the instructions for cleaning the fabric softner drawer but the washer still won't take in the fabric softner.

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  • sshel Feb 08, 2009

    So very interesting that my 4 year old kenmore 417 model will not dispense the fabric softener any more either. I have taken the dispenser out and cleaned it thoroughly. At first it was intermittant but now it never dispenses.

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  • 38 Answers

Remove hoses from fill valve, clean screens inside fill valve, if this does not fix problem, replace valve.

Posted on Mar 08, 2009

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I've had this same problem and solved it by removing the detergent/bleach/softener dispenser drawer from the machine and seriously cleaning out all of the "gunk" from the drawer and from inside the drawer area on washer. Sometimes I have had to repeat the cleaning and then the fabric softener begins dispensing again. I have model # 417.43042200 but it may work on all the Kenmore front loading washers.

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I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.

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