It is a Kenmore model 110.96584100 serial M00601906. Yes it is almost 15 years old. We have taken the screws off the back, tried the bottom but don't seem to be able to get to the hose. How do we get to the hose?
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Hi, go around back of the dryere. The vent hose coming off dryer to wall outlet must not have any bad bends or kinks. It must run as straight as possible. Then go outside and check the vent for cleaning. If the dryer has run a long time like this you more than likely will need a control thermostat. If you'll send me the make and model number, I can get you the part number if you like. Hope this helps.
Remove the vent hose from the dryer and dry a load of clothes . If they dry , then dryer is pushed too far back , kinking vent hose , or the vent from the dryer to the outside is blocked somewhere . A dryer either heats or doesn't heat (except for maytag associated dryers ) in which the blower wheel could be stripped out . But Kenmores don't have blower problems .
The age is determined by the SERIAL number. If you post back with each appliance serial number, I can tell you what year they were manufactured. Include any letter designations that are in the serial number too.
at leas 15 yrs old??? think it's done its time, its a great machine andwould reccomend replacing with a whirlpool/kenmore unit again.no tworth servicing in my opinion, average call here in new york 150-225, anbd those are for simple issues. id rather put money into new unit! bit be sure to check your venting id say 85% of dryers taking too long to dry are vent related issues
The problem you describe sounds like an airflow problem. Make sure the vent is clear and if you have a plastic vent hose make sure it is not kinked.
If the vent is blowing freely then it may be a thermostat cutting out to quickly.
Post back and let me know what you find or if you have any questions.
Pwolf, looks like the problem you?re having is not with the dryer. The vent line is probably clogged up, which caused the dryer to overheat. The hi limit thermostat opens up which shuts off the dryer. After it cools down and closes, you are able to restart the dryer. To make sure this is a vent problem, you can disconnect the vent hose behind the dryer and run it for one load with it disconnected. If it runs fine, then the vent line needs cleaning. Usually it needs special equipment and is very hard to do yourself. It would cost you around $90 to get a professional out to do it for you. If it doesn?t run with the hose disconnected, then you have to provide the complete model number, which is located on the door frame. Gendos....post back.