Re: Message of cartirdge is blocked (thus will not print...
I think I corrected this for myself. First of all check http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01370198&lc=en&dlc=sv&cc=se&product=3742502&lang=sv
Here are the steps that helped me:
open front cover
move the cartridge to the left
Using a flashlight I saw a black shiny bump (about 1/2 inch height) below where the black cartridge normally rests. It almost looked like it was part of the printer, but when I got a screwdriver it came of easily as it was a hunk of leaked black ink. I had used a refilled cartridge and maybe this had something to do with it. After removing the mass of ink, everything is working great!
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This happend with some printer models that both cartirdge should be there for proper printing.in your case this may be due to that some printing you do may be in gray scale printing that type of printing use color cartridge for printing.thats why your color cartridge get consumed.so pls replace color cartridge or refiel it.
Some will allow printing with just black & others will not. You may need to put a color cartridge in to print. Check your owners manual or canon website to make sure but if you do need a color cartridge you can buy a generic brand that works with your printer to save some $$. Hope this helps.
To fix this problem, you need to go back to the store where you bought the new cartridge, they need to replace it. You have to make sure that you have the same label of the cartridge and have them test it if possible so you don't have to go back if needed.