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We have an old windows 98 desktop machine. When we plug the keyboard in the unit shuts down. We have tried a different keyboard...same thing happens...any suggestions?

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When you plug in the keyboard, the system should be shutdown and unplugged to avoid any damage to the computer. It's important to make sure you plug the keyboard into the correct place on the back of the computer. The connections are probably round for the keyboard and the mouse. There is usually symbols printed next to the inputs on the back of the computer. You will have problems like system shutdown and system freezes if you unplug the keyboard while the computer is running. If you don't have the keyboard attached to the correct input at boot up you should get a error during boot stating no keyboard found. If this happens try switching the keyboard and mouse connections with the system shutdown and the boot again.

I hope this helps.

Posted on Jan 17, 2009

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With computer OFF, plug in keyboard

Posted on Jan 17, 2009

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Hello!!!




Check Your Keyboard Connection, Then Restart Your Computer


Checking the connections and restarting the computer will make sure the keyboard is plugged in properly and the computer is correctly recognizing the keyboard.

To check the keyboard connection and restart the computer:
1. Shut down your computer:

* If using Windows® 98 or Windows® Me, click the Start button, then click Shut Down. In the What do you want the computer to do? section, choose the Shut Down option by clicking it, then click the OK button.
* If using Windows® XP or Windows® 2000, click the Start button, then click Shut Down. Click the What do you want the computer to do? drop-down menu to open it, choose the Shut Down option from the list, click it, then click the OK button.

2. Follow the cord from the keyboard to where it plugs into the computer.
3. Unplug the keyboard cord.
4. Wait for about 30 seconds.
5. Plug in the keyboard cord.
6. Turn on your computer.

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