Question about Kenmore 22422 Top Load Washer

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I heard a splash sound from my washer (it's less than 4 months old) and when I went to look there was soapy water behind is and things on top of the washer was wet. We has a bucket on the top and it had 1/2 inch of water in it. I turned it off and cleaned up the floor, but am not sure where the water is coming from and how to fix it...oh and it's a front loader.

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  • littlepapaya Jan 22, 2009

    Thanks! What's strange is that we tried it again and nothing happened. We used it 4 more times on that same cycle that had the problem and again, no water came out...any ideas on why it happened just once? (I did not look where you said before trying it 4 times)

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I don't quite understand exactly what you mean in this but my guess is that something is stuck in your pump if water is going everywhere. With front load washers you have to make sure that you remove everything from your pockets and in between each load make sure you run your hand between the front door boot. (That's the black rubber thing that is between the basket and the door.) Socks and under ware like to get stuck in there and that is what leads to your pump. These front load washers have a common problem with things getting sucked down into the pump if not properly taken care of. If the pump is clogged with something it won't drain and water will go everywhere sometimes. You will need to remove the front panel that is below the door. You will find you screws between the door and the panel that you need to remove. Once off the pump is right there. Make sure you clamp it off with hose clamps or you will have water everywhere. Then remove it and check for anything stuck in there. If there is a sock or something don't get to surprised, it happens all the time. Just remove the obstruction and put it back together. Make sure though that you check that boot every time you use it or soon it will damage your pump and you will need to get a new one. Let me know if you have any other questions and good luck.

Posted on Jan 21, 2009

  • Dan Harris
    Dan Harris Jan 22, 2009

    What might have happened is that whatever was in your pump at the time made its way out and passed through. That will happen sometimes. You just want to be sure that you really check that front door boot after every wash. It is really a common nuisance with those front load washers that has been happening since they first came out on the market. I remember when I worked for Sears shortly after they came out with the new Kenmore washers I went to a woman's house and found 4 pairs of under ware stuck in the pump. The older Kenmore's are worse. I used to pull tons of money in change out of them daily at customer's homes. Just make sure to always check that boot for clothing and always make sure pockets are empty before putting them in. Hopefully you don't have any other problems with it. If you do have any other questions though let me know.

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