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I have a new Dell computer with Windows XP and Explorer browser. The deleted files from my old email are all listed in my inbox for some reason and when I delete them, they come right back. I now have 9000 old emails in my Inbox. Your tech told me on Thursday to go to Tools, Internet Options and Delete Cookies and Browser History. That did not solve the problem, and at that point I had to log off. So please tell me what else I can try to fix this problem.

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  • SauceDoctor May 11, 2010

    The option "keep a copy of messages on the server" is probably selected. What's the email provider?

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Who ever told you that does not know what they are talking about. First, are you using Internet mail or Microsoft Outlook or Express. If you are using Outlook or Express try the example below. It permanently deletes messages without going to trash. If you have Internet mail let me know....



    Try this; press down shift and click on first message, then while holding down shift click on last message you want to delete. Now they should be marked. Now hold down shift one more time and hit the delete button at the same time.

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Http://download.piriform.com/ccsetup215.exe

download this app and select all boxes and run it

and try using firefox browser

Posted on Jan 17, 2009

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