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I have a new Dell computer with Windows XP and Explorer browser. The deleted files from my old email are all listed in my inbox for some reason and when I delete them, they come right back. I now have 9000 old emails in my Inbox. Your tech told me on Thursday to go to Tools, Internet Options and Delete Cookies and Browser History. That did not solve the problem, and at that point I had to log off. So please tell me what else I can try to fix this problem.

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  • SauceDoctor May 11, 2010

    The option "keep a copy of messages on the server" is probably selected. What's the email provider?

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Who ever told you that does not know what they are talking about. First, are you using Internet mail or Microsoft Outlook or Express. If you are using Outlook or Express try the example below. It permanently deletes messages without going to trash. If you have Internet mail let me know....



    Try this; press down shift and click on first message, then while holding down shift click on last message you want to delete. Now they should be marked. Now hold down shift one more time and hit the delete button at the same time.

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Http://download.piriform.com/ccsetup215.exe

download this app and select all boxes and run it

and try using firefox browser

Posted on Jan 17, 2009

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1 Answer

Hotmail wont open my emails


Hotmail is a free email service that is provided by the Microsoft Internet network.
It can be frustrating when you have trouble logging into your Hotmail account.
However, there are some troubleshooting steps you can take to help solve common issues with the Hotmail web service.
These steps are easy to follow and do not require any technical knowledge.

Make sure you are using the most up-to-date browser.
The Hotmail web interface is designed to work with the most recent iterations of the Internet
Explorer and Firefox browsers.
If you are using an old or unsupported browser, try updating (or downloading) the newest Internet Explorer or Firefox browser.
See Below for links to the most up-to-date browsers.
http://www.microsoft.com/windows/internet-explorer/default.aspx
http://www.mozilla.com/en-US/firefox/personal.html?from=getfirefox
Make sure your temporary files cache is cleared.
If Hotmail has updated its system recently and you have old temporary files in your system memory, they can cause critical errors.
Create Menu tab right click in the top of screen (toolbar) you will see a number of toolbar options select the menu bar
This will add to your screen toolbar File Edit View Favorites Tools and Help
Go to your browser's "Tools" menu and select "Options."
From the pop-up menu select the temporary cache files, then use the "Clear" or "Delete" function. Then restart your browser and try again.
Download the Microsoft XP patch.
If you are using the Windows XP operating system and are still experiencing issues with the Hotmail interface, there is a patch you can download to solve known issues between Windows XP and Hotmail.
See Below for a download link for this patch.
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

Aug 24, 2013 | PC Desktops

Tip

CANNOT OPEN SECURED SITES ????


After you upgrade to Microsoft Internet Explorer 6.0 Service Pack 2 (SP2) in Microsoft Windows XP SP2, some SSL-secured (128-Bit) Web pages and Web sites may not work correctly. Frequently, this behavior is caused by security changes in Windows XP SP2. To determine why the pages do not display correctly, use the following methods in the order that they are presented.
Turn off the pop-up blocker
Internet Explorer SP2 includes the ability to block pop-up windows. This new feature may block some Web pages. To turn off the Pop-Up Blocker, follow these steps: 1. On the Tools menu in Internet Explorer, click Internet Options, and then click the General tab.
2. Click the Privacy tab.
3. In the Pop-Up Blocker section, click to clear the Block pop-ups check box.
4. Click Apply.
5. Click OK.
Delete the contents of the Temporary Internet Files folder
If a copy of the Web page is in the Temporary Internet Files folder, the page may not display as expected. To resolve this problem, you must delete the contents of this folder. To do this, follow these steps: 1. On the Tools menu in Internet Explorer, click Internet Options, and then click the General tab.
2. Click Delete Cookies, and then click OK.
3. Click Delete Files, and then click OK.
4. Click Clear History, and then click Yes.
5. Click OK. Configure security, content, and advanced settings in Internet Explorer
Configure the security settings for the Trusted sites zone in Internet Explorer
Note Only add those sites that you trust as a trusted site. If you are not sure about a Web site, do not add the Web site to the Trusted sites list. 1. On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.
2. Click Trusted sites, and then click Default Level.
3. Add any SSL-secured (128-Bit) Web sites to the Trusted sites zone. To do this, follow these steps: a. Click Sites.
b. Type the URL of the site in the Add this Web site to the zone box.
c. Click Add, click OK, and then click Apply.
Reset the Security Zones to the default settings
1. On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.
2. Click Internet, and then click Default Level.
3. Click Local Intranet, and then click Default Level.
4. Click Trusted sites, and then click Default Level.
5. Click Restricted sites, and then click Default Level.
6. Click Apply.
7. On the Privacy tab, click Default, and then click Apply
Clear the Secure Sockets Layer (SSL) state and the AutoComplete history
1. On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.
2. Click the Content tab.
3. In the Certificates section, click Clear SSL State, and then click OK.
4. In the Personal information area, click AutoComplete.
5. In the Clear AutoComplete history area, click Clear Forms, and then click OK.
6. Click Clear Passwords, and then click OK three times.
Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0
1. On the Tools menu in Internet Explorer, click Internet Options, and then click the Advanced tab.
2. Under Security, click to select the Use SSL 2.0 and Use SSL 3.0 check boxes if they are not already selected, and then click Apply.
3. Click Restore defaults.
4. Click Apply.
5. Click OK.
Use the System File Checker tool to scan all files that are protected by Windows File Protection
Use the System File Checker (Sfc.exe) tool together with the /scannow parameter to immediately scan and verify the versions of all the system files that Windows File Protection helps protect. If the Sfc.exe tool detects that such a file was overwritten, the Sfc.exe tool retrieves the correct version of the file from the Dllcache folder or from the Windows XP installation source files, and then replaces the incorrect file. The Sfc.exe tool also verifies and repopulates the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run the Sfc.exe tool. To run the Sfc.exe tool together with the /scannow parameter, follow these steps: 1. Click Start, and then click Run.
2. In the Open box, type cmd, and then click OK.
3. At the command prompt, type sfc /scannow, and then press ENTER.
4. Type exit, and then press ENTER.
Third-party browser extensions
Some third-party browser extensions and add-ons may interfere with how Internet Explorer views certain Web pages. To turn off these extensions, follow these steps: 1. Click Start, right-click Internet Explorer, and then click Internet Properties.
2. Click the Advanced tab.
3. Click to clear the Enable third-party browser extensions (requires restart) check box.
4. Click Apply.
5. Click Ok.
6. Start Internet Explorer, and then try to reproduce the issue.
If the issue does not occur, you can try to determine which third-party browser extensions may be causing the problem. To revert to the original settings, follow these steps: 1. Click Start, right-click Internet Explorer, click Internet Properties.
2. Click the Advanced tab.
3. Click to select the Enable third-party browser extensions (requires restart) check box.
4. Click Apply.
5. Click the Programs tab.
6. Click Manage Add-ons.
7. Click Add-ons that have been used by Internet Explorer.
8. Select all but the first of the add-on check boxes that are installed.
9. Click Disable.
10. Click OK.
11. Start Internet Explorer, and then try to reproduce the issue.
If the problem does not occur, select the next Add-on check box in the list, and then try to reproduce the problem. Select each check box in turn until you determine which add-on is causing the problem. When you have determined this add-on, contact the software manufacturer for information about updates for the add-on Create a new user profile
In certain situations, you may not be able to search Web sites if your Windows user profile is damaged. To troubleshoot this, log on to the computer as another user and try to connect to a Web site. If you can connect to SSL- secured (128-Bit) Web sites when you are logged on as a different user, your user profile may be corrupted. In this situation, back up the information and settings that you want from your profile (for example, the My Documents and Favorites folders), and then delete the damaged profile. To delete a user profile, follow these steps: 1. Log on to the computer as Administrator or as a member of the Administrators group.
2. Click Start, click Run, and then type sysdm.cpl.
3. Click the Advanced tab, and then under User Profiles, click Settings.
4. In the Profiles stored on this computer list, click the user profile that you want to delete, and then click Delete.
5. Click Yes when you are prompted to confirm the deletion.
6. Click OK two times.
7. Log off the computer as Administrator, and then log on as the user. Windows XP will then create a new profile for the user.
Note Alternatively, you may want to create a new user, and then copy the data from your old profile to the profile of the new user. For more information about how to copy your profile data, click the following article number to view the article in the Microsoft Knowledge Base:

on Feb 07, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

Email wont open


Which email account ????????........

Hotmail is a free email service that is provided by the Microsoft Internet network.
It can be frustrating when you have trouble logging into your Hotmail account.
However, there are some troubleshooting steps you can take to help solve common issues with the Hotmail web service.
These steps are easy to follow and do not require any technical knowledge.

Make sure you are using the most up-to-date browser.
The Hotmail web interface is designed to work with the most recent iterations of the Internet
Explorer and Firefox browsers.
If you are using an old or unsupported browser, try updating (or downloading) the newest Internet Explorer or Firefox browser.
See Below for links to the most up-to-date browsers.
http://www.microsoft.com/windows/internet-explorer/default.aspx
http://www.mozilla.com/en-US/firefox/personal.html?from=getfirefox
Make sure your temporary files cache is cleared.
If Hotmail has updated its system recently and you have old temporary files in your system memory, they can cause critical errors.
Create Menu tab right click in the top of screen (toolbar) you will see a number of toolbar options select the menu bar
This will add to your screen toolbar File Edit View Favorites Tools and Help
Go to your browser's "Tools" menu and select "Options."
From the pop-up menu select the temporary cache files, then use the "Clear" or "Delete" function. Then restart your browser and try again.
Download the Microsoft XP patch.
If you are using the Windows XP operating system and are still experiencing issues with the Hotmail interface, there is a patch you can download to solve known issues between Windows XP and Hotmail.
See Below for a download link for this patch.
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

Aug 24, 2013 | PC Desktops

1 Answer

Can not open mail when I get into hotmail


Hotmail is a free email service that is provided by the Microsoft Internet network. It can be frustrating when you have trouble logging into your Hotmail account. However, there are some troubleshooting steps you can take to help solve common issues with the Hotmail web service. These steps are easy to follow and do not require any technical knowledge.

Make sure you are using the most up-to-date browser. The Hotmail web interface is designed to work with the most recent iterations of the Internet Explorer and Firefox browsers. If you are using an old or unsupported browser, try updating (or downloading) the newest Internet Explorer or Firefox browser. See Resources below for links to the most up-to-date browsers. http://www.microsoft.com/windows/internet-explorer/default.aspx http://www.mozilla.com/en-US/firefox/personal.html?from=getfirefox Make sure your temporary files cache is cleared. If Hotmail has updated its system recently and you have old temporary files in your system memory, they can cause critical errors. Create Menu tab right click in the top of screen (toolbar) you will see a number of toolbar options select the menu bar This will add to your screen toolbar File Edit View Favorites Tools and Help Go to your browser's "Tools" menu and select "Options." From the pop-up menu select the temporary cache files, then use the "Clear" or "Delete" function. Then restart your browser and try again. Download the Microsoft XP patch. If you are using the Windows XP operating system and are still experiencing issues with the Hotmail interface, there is a patch you can download to solve known issues between Windows XP and Hotmail. See Resources below for a download link for this patch. http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

Apr 17, 2013 | PC Desktops

1 Answer

Windows Internet Explorer Errors on this webpage may cause it to work incorrectly


Try using different web browser. There are lot of internet browser that is for free to download. Try to get an offline browser install files from another or your friends computer if your browser is not working.

Jan 27, 2013 | Dell PC Desktops

1 Answer

How do you delete old email 'address'es in my computer file


Which email account ?

Erase Email Addresses in My Computer


Email addresses can be stored on a computer if you use email software, such as Microsoft Office Outlook and Yahoo Messenger Beta.


Deleting email addresses manually from these programs does not actually completely erase them from your computer.


To erase email addresses permanently, meaning that a hard drive recovery program will not be able to restore them if it is used, requires a process called formatting, which completely erases the information on a hard drive.


Click on the shortcut "My Computer," which you can locate on your desktop.


Right click "Local Disk (C:)" and select the "Format" option.


Change the "Allocation Size Unit" to "Default Allocation Size."


Click the "Start" button.

The email addresses, as well as the rest of the files on the hard drive, will now be erased.


Delete a Live Mail Email Address


Windows Live Mail is a part of the Windows Live suite of productivity and entertainment programs, and it is intended to be the new free email client for Windows beginning with Windows 7.


After trying Windows Live Mail, you may decide that you have added too many email addresses and that you would prefer to use the email client to check only one address.


Remove an email address from Windows Live Mail to reduce the clutter in your email inbox.
Launch Windows Live Mail, and browse to the "Tools" menu at the top of the screen.


Click "Accounts."

Click the email account that you would like to delete.


Click the "Remove" button.

A message will appear to remind you that any messages belonging to the email account that are not backed up in another location will be deleted permanently.


Click "OK" to confirm.

The account will be deleted immediately.


Click "Close" to return to Windows Live Mail.


Delete Hotmail Adresses


Log in to your hotmail account and click "Help."


Search for "Cancel Account" and select "Why are all my email messages gone?"

Expand the option that says "Close a free Hotmail account" and click "Windows Live Hotmail close account."


Click "Close Account" on the page that opens.


If you do not sign in to your account for 365 days, your account will also be deleted.





Hope this helps.

Nov 26, 2012 | PC Desktops

1 Answer

I have lost the ability to use any link that comes with an email, also links to move from one page to another within anything that came via email


Microsoft Windows 2000 loadTOCNode(2, 'workaround');
  1. Double-click the My Computer icon on the desktop to start Windows Explorer.
  2. On the Tools menu, click Folder Options.
  3. On the File Types tab, scroll down the list until you locate the N/A section in the Extensions column.
  4. Click the N/A URL:HyperText Transfer Protocol entry, and then click Advanced.
  5. In the Edit File Type dialog box that appears, click the OPEN entry in the Actions box, and then click Edit.
  6. In the Editing action for type: URL:HyperText Transfer Protocol window, click to clear the Use DDE check box, and then click OK.
  7. Click OK, click Close, and then quit Windows Explorer.
  8. Quit all versions of Internet Explorer.
Now links will open in a new Internet Explorer window.
If not try installing mozilla firefox and make it as the default browser

Jan 13, 2010 | Dell PC Desktops

2 Answers

Computer won't delete items from inbox on outlook express


Do you have IMAP on your email server? IMAP is a duplicate of what you have in your email program, if your not deleting the messages on the server but only on your email program then your server space will be full and it will give people that send you email that message.

Nov 13, 2009 | Compaq Presario 5000 PC Desktop

3 Answers

Have been using Mozilla Thunderbidr for email. Have a new computer and have Mozilla Thunderbird seet up there - would like to be able to transfer old emails (kept for reference) to the new computer. Have...


Now-a-days the storage space of an email provider is so huge that you can access them using any PC with internet unless you have deleted from the server. If so transfer all emails to a separate HDD, load your new OS and transfer the data back......................sodeep

Sep 24, 2009 | Dell Dimension 4600 PC Desktop

2 Answers

Windowslive messenger not responding keeps coming up error8100030d


Error: 8100030d If you are receving the error code 8100030d when signing into Messenger, do the following: 1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required: 1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version. 2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using: 2.a. For MSN Messenger: 2.a.i. If you are running Windows XP or Windows 2000 click Start, click Run, type cmd , and then click OK to open the command window. 2.a.ii. If you are running Windows 98 or Windows ME, click Start, click Run, type command , and then click OK. 2.a.iii. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat 2.b. For Windows Live Messenger: 2.b.i. For Windows XP
  • Right click on the Start button and then click Explore to open Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Click to clear the Hide extensions for known file types check box . Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them
C:\Documents and Settings\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.
2.b.ii. For Windows Vista
  • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.

Aug 24, 2008 | PC Desktops

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