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I recently bought a Sony STR -DG820 and hooked up everything using HDMI cables and I am having touble with the sound. I can hear on some channels, but not others. The channels that are having the audio problems....I can hear the background noise, just not the main sound.

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Hello to ensure your`re having good sound. hook up in other way not using hdmi cables,the background noise usually indicating a good carrier frecuency but no clear check good cables,not pinched,broken or if it has radio the air antenna or fm....if you got good sound now use the hdmi cables and take a close look in the connector if all pins are good at each end saludos

Posted on Jan 17, 2009

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Posted on Jan 02, 2017

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Jan 01, 2016 | Sony STR-K840P

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The receiver is hooked through my Blue Ray Disc Player via HDMI cables. When watching a movie the sound is way to overbearing on the effects end making it almost impossible to hear any speaking voices. ...


I'm not sure if this will help you but if you can hook your Bluray player directly to TV(HDMI) then out from TV to reciever via HDMI or digital optical, it very well may solve your problem.

Apr 28, 2011 | Sony STR-DG820 Receiver

1 Answer

I have a Sony STR-DA5200ES amplifier hooked into a sound system and a 52" Samsung LCD TV. The system is set up to operate on HDMI. The problem that has started recently is that the amplifier polls between...


hello,
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or

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The HDMI on the Sony STR-DA5200ES does not pass the audio. You need to either connect an optical or digital cable from your audio source. If it is a cable box or DVD player there should be audio outputs in addition to HDM.
Hope this will help...



May 25, 2010 | Sony STR-DA5200ES Receiver

1 Answer

Picture/audio problems on my HDTV


This is a cable box problem. Could be a lack of signal stregnth or bad HDMI output.

The SA boxes have a very bad history of this, try using the component video output and see if the problem persists.

The HDMI is a real glass jaw of those boxes; but this problem could absolutly be your incoming signal...high def channels require more signal strength and that is what causes audio drops, pixilation and flicker.

If it was the HDMI in the receiver/tv you would get:

- Black screen, Pink fuzz or green streak dropouts.
- "Fireflies"
- Audio cutting in and out
- Not pixilation!

So what is my approach? If the box is rented or under warranty get it replaced. If the problem persists then call your cable company and arrange a service call at their expense.

If the box is not under warrenty go ahead and call the cable company and complain about a poor signal. If the signal is good, use the component video output...it looks almost identical anyway.

Let me know if this helps,

Cheers!

Feb 03, 2010 | Sony STR-DG820 Receiver

1 Answer

I have a str dg820 only about 2 months old. Recently went to power up and I get PROTECTOR message and it shuts down. I checked all speaker connections and they appear to be fine. It worked well for two...


Try disconnecting everything (all inputs, outputs and speakers, make sure there is no cable plugged into your unit except the power cord), turn it on, if it still shows the protect message, you have an internal short or a burnt out component inside the unit, possibly a desoldered contact on one of the connectors which generates internal noise of such intensity that it sends the unit into the protect mode.

If, after trying the above mentioned, there's no message, some other possibilities are:

- a bad speaker or speaker cable
- a bad signal interconnection cable
- a fault in any of the other units connected to your reciever/amplifier

Hope you cand find something out...

Good luck

3rq8 (Triarcuate)

Jul 15, 2009 | Sony STR-DG820 Receiver

1 Answer

Power cuts off periodicly


Maybe. Try a larger guage extension cord.

Jun 11, 2009 | Sony STR-DG820 Receiver

1 Answer

Sony str-dg820. having a problem getting video on tv


Hook up Composite / Component Monitor Out wire from receiver to TV video input because receiver will not change analog input into HDMI
You need to connect receiver and TV through analog video terminals as above.
Actually you are expecting that receiver will convert DVD player and Xbox analog video input into digital HDMI signal for TV and This is incorrect.

Jan 04, 2009 | Sony STR-DG820 Receiver

3 Answers

No Video or Audio on HDMI on Sony STR-DG800


The sony device may not be able to support the Toshiba. Make sure that is completely compatible and that you have the correct cables and setting to support everything.

Dec 31, 2008 | Sony STR-DG800 Receiver

1 Answer

Sony-DG820 Subwoofer


The powered subwoofer should be connected to the black subwoofer output near the bottom of the receiver in just about the center. A subwoofer uses line level signals and has its own amplifier, Good chance that you wiped out a channel. Put the wiring back the way it was, and IF the channel was not directly connected to the speaker terminals, MAYBE, JUST MAYBE it will still work.
Chances are slim...

Apr 27, 2017 | Sony STR-DG820 Receiver

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