Hi i own an acer aspire 5520 and my crystal eye webcam has stopped workng and a bar always comes up to tell me that there is a problem and it is searching for a solution but it never fixes it can you help me?
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There is a utility bar that you can install that lets you change the default application folder:
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.
If that does not work then do this:
Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility
well fist the size that it is says is creating the error is interesting. My guess is that the fault is because the picture you are trying to access is actually a GIF. If this is the case many camera software and even some of the graphic software will not read it. Try opening that picture in internet explorer and see what happens. To remove the fault what i would do is erase the picture or move it to another part of your hard drive. That way when you start the camera it will not be looking for that picture but another JPEG.