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During my flight to Mexico City (from Boston), my Boze iPod speaker, in my luggage was broken...the round pedstal was broken off.  I am now in a town north of Mexico City (3 hours) called San Miguel de Allende.  Is there someplace nearby where I can have this repaired? Thank you, Joanne Carlisle joannecarlisle@mac.com

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Thanks...have decided to wait until I return to the states to get this fixed...

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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How to open boston horizon duo


Remove 2 speaker grills. I use a dental pick for this and the next step. Remove all 8 rubber retainers for the speaker grill posts as there are 8 screws underneath that a #2 Philips screwdriver can be used to remove. Next pull the center volume control knob off and set it aside. Now for the hard part, pull the protective panel which is held on with double-sided tape off of the LCD display. You should now see a single screw which you remove with a #0 Philips screwdriver. The front is now ready to be removed but don't pull too hard as there are many wires that can be damaged if pulled too far. You may need to pry the front off with a straight blade screwdriver. I recommend 4 colors of Sharpie markers to label plugs and ribbon cables as you remove them and some type of support for the front that will not stick to the double-sided tape. I use plastic TV dinner trays for this and also to hold screws and various other parts. Once you separate the speaker wires and all the front board connectors you should be able to lay the front piece containing the speakers and display PCB down on your plastic tray or other non-stick surface to pull the (5) #1 Philips screws out of the display board. Once this is done you can remove the other 2 knobs from the front and you'll see the leaky/cracked memory cap on the front side of the display board. On the amplifier board you'll see the yellow glue that turns brown and becomes a conductor. If you don't believe me stick some multi-meter probes in it and measure the resistance.

Apr 24, 2014 | Boston Acoustics Duo-i Horizon Clock Radio

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My JBL Radial dock station's connector is loose resulting in poor use of my I pod. Can this be fixed?


I have the same problem, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. The speaker came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers.If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon!

Jan 06, 2014 | Audio Players & Recorders

1 Answer

Dear Support, I have a Boston Horizon Trio Radio. The screeen remain blocked with the word "BOSTON" the buttons dont work. I have tried to plug the service cable to my PC, but nothing. Please, can you help...


Hi Roberto, I have the same problem after not using the Trio for about 2 month while it was unplugged. BA told me to unplug for 48 hours - of course this didn't help. Have you found a solution?

Oct 06, 2013 | Boston Acoustics Horizon Trio Clock Radio

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Boston acountic horizon duo, how do I open it, It was connected to a 240 V and after that it stopped working. I thinking of opening it and fixing the power supply component.


hi i'm looking for that solution too but found by myself you just need to remove the 2 front speaker grille just pull off and after remove the eight rubber that retained the grille the screws is under these rubbers and after gently pry the front cabinet

Nov 13, 2010 | Boston Acoustics Duo-i Horizon Clock Radio

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