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Problem for Digital Audio AMG NEON MP3 Player

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By katsmiwill on Jan 17, 2009

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i am using itunes, are you supposed to drag the songs into the mp3 player file? otherwise im not sure if itunes does anything to acknowlage it. thanks for your help - im just really useless with the mp3 player and the mac!

Comments:

Jan 18, 2009

- my mp3 player came with a cd that only works and windows and an instruction manual only for windows but it definately says that it works on a mac. it comes up on the desk top as a hard drive and when i drag songs into it and unplug it it just says "disk error" on the mp3. thank you!

Jan 18, 2009

- there was nothing on the site, i have contacted them asking them for help but i am still waiting for a response. how can i get an upgrade? thank you for your help

Jan 20, 2009

- it didnt do anything, there is a hardware that comes up on the desk top but other than that it isnt recognised by the mac, and the player just reads "disk error"

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Clarification Request

Posted by Bubbabear64 on Jan 18, 2009

I've had this happen before. It could need a firmware upgrade for the mp3 player. Have you checked the companies website out yet?

Posted by Bubbabear64 on Jan 17, 2009

Itunes is only supposed to work for Ipods only. Did your mp3 player come with a file transfer program or does you computer recognize your MP3 play as a hard drive?

Best Solution

posted on Jan 17, 2009

fredycruger

Rank: Wiz
Rating: 85%, 411 votes

does itunes pick it up if/? if so go for up dates that should sort it out

Comments:

Jan 19, 2009

- ok plug your mp in to pc but leave mp conect then reboot go to up dates in start at the top and see if that pics up drivers

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