Question about HP Deskjet 3915 InkJet Printer

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Printer is offline

My printer is offline, i connected to USB and install all software's needed..but still my printer is not printing?

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You would have to uninstall printer software first. Make sure all printer's connection is disconnected.

Install printer driver's and software while printer is disconnected. Connect printer after install and then restart computer.

If this does not work... try replacing the printer connection cables (USB)

Thanks.

Posted on Jan 17, 2009

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Go in control pannel> printer> right click on your printer there was option use printer online click on it

Posted on Jan 17, 2009

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1 Answer

Printer wont print says its offline


Dear
Click on START-PRINTER AND FAXES-right click on the PRINTER ICON-click on USE PRINTER ON LINE.

If this is not working connect(replace the cable with a known working cable) the usb cable at the back panel usb port(or change the usb port) of the PC.

If this is not working un install the printer driver and reinstall the same.

If this is not working the printer hardware failure may be there you may need assistance of trained personnel.

Thanks.

Feb 25, 2015 | Office Equipment & Supplies

2 Answers

How do I change printer form Offline to Online


troubleshoot the printer or make it the default printer

Feb 03, 2015 | HP DeskJet 3520 InkJet Printer

1 Answer

Printer offline


You did not specify if printer was formerly working, the model # of the printer, or what version of Windows you are using. All this information is needed for successful troubleshooting. However, the below is general resolution for your problem:

"Offline" means your computer cannot "see" the printer as connected and powered on.

In order of things to try:

1. Turn printer OFF. Unplug USB cord from printer (or other end from computer). Wait at least 30 seconds. Plug USB cord back in. Turn printer back on. Does it still show as "offline" under Start --> Devices & Printers?

2. Try replacing the USB cord (yes, they can and do go bad).

3. Turn printer off. Unplug USB cord.
Under Windows Start --> Printers and Devices:
RIGHT click the Konica printer icon. Select "uninstall" (or "remove device") and follow through until printer is successfully UNinstalled. If there is other Konica software installed, remove it also (via Start --> Control Panel --> Add/Remove Programs -or- Programs & Features).

4. Reboot your computer. Follow manufacturer printer installation procedure, step-by-step (consult mfr website if you do not have a printed installation manual). Do not plug in USB cord or turn on printer until instructed to do so.

If all else fails:

Ignore any manufacturer installation instructions.
Do # 3 only above.
Reboot computer.
Plug in printer and connect it to computer.
Let Windows try to automatically install it (in most cases, Windows can install the "basic" print drivers, which are smaller and sometimes more stable than the fancy drivers and excess software the manufacturer wants you to install).

If still no go, you probably have a dying or dead printer. Consult manufacturer website for help.







Mar 07, 2014 | Konica Minolta Office Equipment & Supplies

1 Answer

As long as i have my usb cable hooked up to my printer and laptop it works but when i disconnect the cord its offline.what should i do?


It may not be configured to the correct port.The port selected could have been the USB port that's why when you disconnect the USB cable printer goes offline and would not print wireless. Follow the steps below if you are using a WINDOWS computer: For windows XP :
  • Click on start then go to printers and faxes.
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win vista
  • click on start,in the search box key in printer then hit enter on the keyboard
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win 7
  • click on start,in the search box put in devices and printers and hit enter
  • right-click on the default printer canon pixma mx340 series
  • click on printer properties
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
Let me know if you need assistance in configuring wireless connection and installation.

Jul 17, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

Hp 4650dn printer showing offline. Connected through airlink router. Working fine one day, offline the next. Power cycled and checked all connections, still no luck.


Hello !

You have to self diagnose the printer by your self. Please try this solutions.

1. Usually it is getting offline when the main computer that connects directly to the printer is off and you are only sharing from this computer through a router or a switch hub. Sure it will mention that the printer is offline and cannot print anything. You need that workstation to be open to be able to connect to the printer.

2. If not, check the cable connection connecting from your computer to the switch hub or router. Maybe it is just loosen for some reasons. Remove the cable to the router and plug it again. Turn off your printer and your computer and turn it on again. Try to print test page.

3. If not, try to unplug the printer cable connecting from the computer to the printer and maybe just loose up. Turn off your computer and printer, after turn it on again. Try to print test page.

4. If still not working, it not something to do with the hardware problem. I believe is it software problem, maybe you upgrade software or install software that harms your printer. Uninstall some programs from the computer that corrupted the driver files. If you upgrade the main computer, I suggest to uninstall and reinstall the printer software.

5. If not, try to replace the port (whether usb port) and maybe this is the problem. Try to turn off the unit and turn it on again.

6. If not, replace the cable connection from to the switch hub, close all the PC unit and print and try to print again.

Here is the only diagnostics solution I can give to you. Good Luck and Thank you for using Fixya.

Jan 06, 2011 | HP LaserJet 4650dn Printer

1 Answer

Error message - printer offline


Most recent printers want software installed first, please use your CD or go to http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=15601#DownloadDetailAct to get the software and driver for your operating system. During the installation it usually asks you to plug in the usb for detection. Give that a try.

Dec 05, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Printer is offline unable to print


If this printer is usb and you have already re-set it at the printer ....unplug usb for 60 seconds and re-plug in to active computer ....let the system find the usb and printer ...if it doesn't try another usb port ...If this doesn't solve the issue I'd un-install then re-install your printer software.

Jul 12, 2009 | HP Photosmart C6100 All-In-One Printer

2 Answers

Printer has connected but offline.


your printer correctly installed to your pc the printer driver I mean did your install it correctly? The usb cables has correctly attach to the CPU and printer? Thier is no broken wires of your usb cable did you try to replaced it with new one usb cable.

Apr 18, 2009 | HP Deskjet 2360 InkJet Printer

2 Answers

Printer offline HP 4500 series wireless.


Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
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Mar 31, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Printer is offline.


hi iam kishan from india do one thing if u have a driver cd of your priner disconnect printer and go to control panel clik on add/remove program remove all driver oand sofftware of your printer and restart ypur pc and after restarting insert cd in install software of your printer do no connect printer untill computer want or connect after finnish i

Jan 12, 2007 | HP Deskjet F340 All-In-One Printer

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