Question about Microsoft Xbox 360 Console

1 Answer

Power's on, dashboard doesn't load, controllers not recognized

My xbox 360 will turn on, but I can't see the dashboard on the TV and there is no sound. The green controller lights do not turn on, and my controller's lights flash quickly. If the xbox is turned off, then back on it would always come back. Yesterday I had to turn it off twice before it came back on. Sometimes it comes on first try. Does anyone have any advice? Thanks!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 344 Answers

Hello. This is most likely due to a failing hard drive. Those hard drives have a limited warranty, so check xbox.com/support for more details. You may be able to have Microsoft replace it for free. Thanks!

Posted on Jan 17, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to reset xbox360 dashboard


To reset Xbox 360 console display settings


If there is a disc in the console, remove it.
  1. Turn off the console.
  2. Turn on the console by using your controller. To do this, press and hold the controller's Xbox Guide button until your console turns on.

    Collapse this imageExpand this imagecontlrftbtn.jpg

    Note If multiple controllers are connected to your console, make sure that you use the player one controller. You can recognize the player one controller because the upper-left quadrant of the Guide button is lit up on that controller.

    Collapse this imageExpand this imagecontlrlightquad1.jpg

  3. While the console is starting, press and hold the Y button and pull the right trigger at the same time. Continue holding the buttons when you see the Xbox 360 logo.

    Collapse this imageExpand this imageyandtriggercontroller.jpg

    The console will restart and you will see the Xbox 360 logo again.

    The console's display settings are now reset to the defaults.

Sep 22, 2011 | Microsoft Xbox 360 Console

1 Answer

X-box 360s brand new, cannot get it to download the update


Hello

The easiest option to update the Xbox 360 hard drive is to connect to Xbox Live. The console will automatically prompt the user to install any available updates. Alternatively, users can download the update files to a USB flash drive to transfer to the Xbox 360 hard drive.

Update via Xbox Live

Open the Xbox 360 dashboard menu. This menu automatically appears when the console is turned on. Press the "Xbox" button, followed by the "Y" button to return to the dashboard menu from a game.

Scroll up to the "My Xbox" tab of the dashboard menu.

Select "System Settings" from the "My Xbox" section of the dashboard. Scroll to the right while the "My Xbox" tab is selected to reach the "System Settings" icon.

Select "Network Settings" from the "System Settings" menu.

Select "Test Xbox Live Connection" from the network settings. A prompt will appear to update the Xbox 360 hard drive if your system is not already updated to the latest version.

Select "Yes, update now" to install the latest updates to your Xbox 360 hard drive.


Updating via USB Flash Drive

Copy the update files onto the root directory of your USB flash drive. You can download the Xbox 360 update files by going to download.microsoft.com/download/1/d/8/1d8c09be-278e-41cd-98be-eb9188128227/$systemupdate9199.zip. You must extract the files from the .zip file before placing them on the USB drive. The update files cannot be placed into a folder or the Xbox 360 system will not recognize them.

Remove the flash drive from your computer.

Insert the flash drive into the USB port on the Xbox 360 console.


Turn on the Xbox 360. An update prompt will appear when the system powers up.

Select "Yes, update now" to update the Xbox 360 hard drive.

Nov 21, 2010 | Video Game Consoles & Games

1 Answer

My xbox 360 says to insert game into an xbox 360


Your drive needs a pro cleaning.

In the meantime, when this screen comes up, power off the system with the game in the drive, count to 5, and turn the system back on, it should have loaded and be on the dashboard.

Mar 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox doesnt recognize Hard Drive


Make sure your hardrive is connected take it out then put it back in make sure you hear the click in

Dec 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 says update then it dosent go to home :(


ok wel first unplug your HDD from your xbox 360 console,make sure your xbox is turned off before unpluging your HDD,once you have removed the HDD turn on your xbox console and wait for the dashboard to load,once the dashboard has loaded then insert the HDD back into your xbox console,the xbox should then restart its self,once everything has loaded,sign in on your profile,if the update still hasn't appeard go to www.connect.microsoft.com/xboxliveupdate .

Oct 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will not Recognize i have a disk in the drive


My friend had the same problem and it was a defective one. You may be lucky and there is a fix but i dont think there is unless you pull it apart and replace the CD drive yourself

Oct 08, 2009 | Microsoft Xbox 360 Console

1 Answer

One red light on my 360


A Working Solution.

Remove any disk from the DVD drive.
Remove the hard drive and turn on. When you get to the dashboard turn it off again by holding the X button on the controller and select 'Turn off console'.
Wait 10 seconds and then turn on again by pushing the X button on the controller. When you get to the dashboard turn off again via the X button.
Remove the AV / Video plug from the back of your Xbox.
Replace the hard drive correctly.
Switch on the Xbox via the power button on the console. 4 red lights should flash.
Wait 10 seconds and re-insert the AV / Video cable.
You should now load into the dashboard with your hard drive profiles - wait theres more!
Turn off and on via the X button as before another 2 times with all leads and the hard drive in place.
After you power it off the second time, remove the power lead for 20 minutes and then turn on again any way you feel like it and it should be cured.

May 20, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Xbox 360: Power Light Turns On, Ring of Light Doesn't


Try to take it back for the warranty if they don't let you there is a different way it's to put a towel over your xbox 360 but i don't recomend you doing that because if it gets too hot it might start a fire in your house.

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

I get the same error


Are you trying to play HD-DVD with out the XBOX HD Player?

Aug 18, 2008 | Microsoft Xbox 360 Console

1 Answer

X-BOX 360 not playing games


Are you sure that in the system settings the xbox is set to Load game instead of boot to dashboard? This will be located on the blade on the far right of the dashboard. If no help, try this: First, a stupid step - Make sure a compatible game disc is in the xbox, and turn it off. If it continues to boot to dashboard upon powering up, you could always try removing the system updates by: 1. Turn the console off 2. Press and hold the small sync button on the front of the console (the one you use to connect new controllers) 3. Turn on the console whilst still holding the sync button 4. By the time it has booted to the dashboard, the updates should be cleared. As the first version of the dashboard did not have the option to boot to dashboard by default, game discs should start normally now. If this is the case, feel free to re-download the updates from xbox live. Hope this helps!

Jun 11, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

79 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...