Question about Zoom (5590-00-03) Wireless Router (G66115)

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Signal showing but no connection (zoom 5590 x6)

As the title says. I have installed my Zoom router through a tower but I cannot get any web pages on a wireless laptop. All lights are on and I even have 100% signal strength but still no internet.

Please help ?

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Hi……there could be a number of reasons why you can’t connect. I’m assuming you have rebooted both laptop and router to see if this helps, so let’s move on to some basic troubleshooting steps to start with:


  1. Can you pick up the internet through a wired (Ethernet) connection between the laptop and the router? If so, this narrows the problem down to your wireless connection.
  2. Can you login to your router again, and check to see if MAC filtering has been enabled. To find this, go to Advanced Setup > MAC filtering. If the status is ‘enabled’, disable it, Save changes, and try to connect wirelessly again
  3. If MAC filtering is off, and you still can’t connect, go to ‘View Wireless Networks’ on your laptop: disconnect from your network, wait 30 seconds, and reconnect. When prompted, re-enter your network key very carefully. Can you connect now?

If you still can’t connect, please come back to Fixya, and let me/us know the operating system on your laptop. Good luck…

Posted on Jan 17, 2009

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