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I have successfully installed the Roxio Easy VHS to DVD software and run it, but, when it comes time to burn the DVD, I get this message and can go no further: "An unrecoverable device error occurred. Error while finalizing disc." Help!

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  • bikesrus Jan 21, 2009

    Fantastic help!

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You can reinstall the software or you can change the DVD writer.

Posted on Jan 18, 2009

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Problem with Roxio Easy VHS to DVD Upon double clicking icon on desktop, I get the following message: "Certificate file is missing or corrupted. Please re-install it." I have a 1 year old Dell...


Copy the following into notepad and save it as user.config

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<userSettings>
<Roxio.VHS2DVD.Properties.Settings>
<setting name="EnableUEIP" serializeAs="String">
<value>False</value>
</setting>
<setting name="UEIP_GUID" serializeAs="String">
<value>1beff98f-c0f7-45fd-b1d4-83647eb9e606</value>
</setting>
<setting name="IsFirstLaunch" serializeAs="String">
<value>True</value>
</setting>
<setting name="FirstLaunchDate" serializeAs="String">
<value>30/10/2010 5:16:39 AM</value>
</setting>
<setting name="PlaybackVolume" serializeAs="String">
<value>50</value>
</setting>
</Roxio.VHS2DVD.Properties.Settings>
</userSettings>
</configuration>

Create the following directory(s) in Users-yourusername-Appdata-Local:
Sonic_Solutions\EasyVHS2DVD.exe_Url_hhfgkb1u0ycf2w3tdzo0dhp3nidmxflu\1.0.1.21

Copy the user.config file into the 1.0.1.21 folder and run VHS to DVD - worked for me!

Oct 26, 2010 | Roxio Easy VHS to DVD for PC

1 Answer

Roxio Easy VHS to DVD will not install


Probably your version does not support your OS. Get the lates version from Roxio.

Jul 14, 2010 | Roxio Easy VHS to DVD for PC

1 Answer

Roxio 9 compatibility with windows 7


Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

  • Roxio Creator 2010
  • Roxio Creator 2010 Plus
  • Roxio Creator 2010 Special Edition
  • Roxio Creator 2010 PRO
  • Roxio Easy LP to MP3
  • Roxio Burn
  • Roxio CinePlayer BD


The following products have been UPDATED to be Windows 7 compatible (as of January 2010):

  • Roxio Easy VHS to DVD
  • Roxio MyDVD 10 Premier
  • Roxio My DVD Video Lab 10
  • Roxio RecordNow Music Lab 10 Premier
  • Roxio Easy DVD Copy 4 Premier
  • Roxio Easy CD & DVD Burning
  • Roxio BackOnTrack 3 Suite
  • Roxio CinePlayer

Apr 04, 2010 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

I can't install roxio easy vhs to dvd


Check out this knowledgebase article:

http://kb.roxio.com/search.aspx?URL=/content/kb/Creator/000214CR&PARAMS

May 13, 2009 | Roxio Easy VHS to DVD for PC

2 Answers

Roxio Cine Player Decoder Pack instalation package


Remove any older versions of Roxio or Sonic from the computer and do a clean install (uninstall then reinstall).

Mar 30, 2009 | Roxio Easy VHS to DVD for PC

2 Answers

Roxio Easy VHS to DVD install causes PC to hang up.


Do you have any other conflicting software or any other Roxio software? Any other Roxio or Sonic software will cause errors with Easy VHS to DVD.

It's also recommended to download the Service Pack from the Roxio.com site.

Mar 28, 2009 | Roxio Easy VHS to DVD for PC

1 Answer

Roxio Easy CD & DVD Burning


dear custumer
the Roxio Easy that u are loading on your windows is a new version
so why it can not run on an old version on windows like yours
so try to replace your windows 2000 by the new version of it .

Oct 31, 2008 | Roxio Easy CD & DVD Burning

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