Dear Sir or Mam,
I just have my acer computer with Vista and want to install the serial HP Deskjet 5550 printer.
The problem is C:\Users\George\AppData\Local\Temp\sprchook.exe
can not be started or to be done, because of incompatibility with the
64-bits version from Windows.
What can or must I do for it, that i can used my printer on my PC.
Hope to hear from you soon.
Thanks in advange.
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this is not possible. without the CD, you cannot setup the printer.
The good news is that you can download and install the driver/software of your printer without the CD from the below link. Once the link opens, select your operating system (Win xp/vista/7) and proceed from the download. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=71896&
What OS are you using? If you are using a Vista operating system then it should automatically install itself most times. If not check the usb connection and make sure your ports are working. Is your CD ROM working as well? Please confirm that all these is working and then try reinstalling.
Hi, The first thing you need to do is make sure you have the correct driver so that you can re-install your printer. Then you need to go to your Start Menu and select Printers and Faxes. Delete any printers that you don't use or no longer have, plus any instances of the Deskjet 5550. Go into your Start Menu and select All Programs. Look for the Deskjet 5550 and put your mouse on it. Look for the Uninstall link then select it. Once it has finished uninstalling the program restart your computer. Insert the CD that came with your printer and follow the instructions. Your printer should now be re-installed and working. I hope this helps you solve your problem. Good luck!
you need to install the 64 bit version of the drivers. Try browsing your cd and look for 64-bit drivers. If not you will find the drivers in the site , here is a link to the 64 bit version of the vista drivers, download the driver that suits your printing needs (PCL or postscript, depends on fonts, I would go for PCL if your don't know)
Since Hp have Vista driver to your printer...to install the driver...do not plug the printer...install the driver that you downloaded (run the program as Administrator)..after you install, if the installation ask for restart..restart your computer...after restart and the whole system finish his task on loading driver and dll ..then plug in your printer...it will pop up message found new hardware. click next and choose automatic find the driver.
what Cable are you using to connect? USB a and b? parallel port to USB? if this you need to download the driver too.
A full feature software and driverpackage for Windows Vista is not available for your product. However,the Windows Vista operating system installed on your computer containsa basic driver solution for your product. Withthe basic driver, the buttons on the product do not function and someof the advanced product features are not available. But you can stillprint, scan, and import and view images on a memory card, using theworkaround procedures in this document. Usethe following instructions to install the basic driver in WindowsVista, and then review the workaround procedures to use the availablefeatures for your product. When you connect the product to the computer, Windows Vista detects thehardware and automatically installs the correct driver. A notificationlets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
make sure that your printer is shared in the network. you can uninstall the previous cd driver from the add/remove programs then reinstall again.. make sure to reboot your computer after fresh install is done