Question about Gateway (5500652) (  5500652) DVD Drive

1 Answer

Troubleshooting Burning DVD-R

Before, I was able to burn DVD+R through DVD Shrink 3.2. When I ran out of DVD+R, I bought DVD-R instead, knowing that it's better than DVD+R. I am able to burn my selected DVD video onto my computer, but I am unable to burn it onto the DVD-R that i bought. I tried burning the DVD-R through DVD Shrink 3.2 and Nero, but none of them work. Is there a solution to my problem? Thank You

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 35 Answers
Re: Troubleshooting Burning DVD-R

First off, I would like to say that DVD-R is not necessarily better than DVD+R. Some older DVD burners would only recognize DVD-Rs and thus had to use that format. Now on with your problem. There is a possibility that you got a bad batch of DVD-Rs. I had that happen to me once. I had a 50 pack spindle and not a one of em worked. I got a different spindle of the same brand but a different lot, and they worked fine. Hope this helps. Good luck.

Posted on Jun 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Dvd layer 2 not accessible on dual layer disk

Ah, the Dual-Layer Problem. Well, first off, you bought an LG. Problem solved!!! ASUS, Pioneer, TSSCorp, Sony, ASUTek USA, or any other brand OTHER than LG is good for burning Dual-Layer DVD's. And for God's sake, LEARN how to use Nero Ultra Edition for your burning needs. It has a technology called "BUFFER." you should really read up on that bro.

Apr 02, 2014 | LG SecurDisc 20x External Double-Layer DVD...

1 Answer

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Hi, Thanks for using fixya.

Taken from ASUS Support.

1. Whether the Nero you are using is the one bundled with ODD module, if not, try to use the Nero bundled with the ODD module.

2. Check the failure message, please do the troubleshooting according to the failure message

3. Update the Nero version, update the firmware to have a try

4. Test other burning disks which are in different specification of different brands, if the problem still remains, please contact your retailer for a check

5. If there is no problem with other burning disks which are in different specification of different brands, test other burning disks which are the same brand and specification as the problem disk. If the problem still remains, please contact ASUS Call Center or mail to ASUS for further troubleshooting.

If you have any further questions regarding this matter feel free to post a comment or if you are satisfied with my answer, please give it a rating for this is the reason I do this work.

Feb 23, 2011 | ASUS DVD- E616P3 QUIETRACK, SILVER,...

1 Answer

Ca't read any cd, dvd anymore

try running the fix-tool provided by Microsoft on this web page

If that fails then my suspicion is that either
1) the drive has failed
or more likely
2) because you don't have any DVD burning software, windows can't understand the blank DVD-RW disk. This basic packet-burning software installed with XP CANNOT write to DVD disks.

However there is a bit more to it than that - the Microsoft CD burning software (which is a cut down Roxio product) cannot co-exist with any other packet burning software (e.g. DLA, In-CD or simuilar) so if one of those is installed you have to DISABLE the MS CD burning capability on the drive settings tab. Even worse, Internet Explorer 8 is not compatible with DLA - which is included in quite a few CD/DVD suites including many of the later Roxio versions

My advice would be
1) un-install any CD or DVD burning software on the machine
2) disable the MS CD burning
3) run that Microsoft patch
4) Install some DVD burning software but DON'T install the packet writing software part of it

Note that after installing that patch you may also have to reinstall any DVD playing software

Nov 21, 2010 | LG (GDR8164B) Internal DVD Drive

1 Answer

ASUS DRW-1814BL Burning Error (Burning Stops Abruptly)

try this one:
if you are using windows XP

- click start
- click run, in the run type in regedit
you will see a registry editor window
in the registry editor window
- click the + sign at the hkey_local_machine
- click the + sign of system
- click the + sign of currentcontrolset
- click the + sign of control
- click the + sign of class

there will be bunch of random letters and number under that control
try to find this one

if you click this check if you will be able to see DVD rom at the right side of the registry editor window
you must delete the upper and lower filters
after that restart the computer and try to put in dvds

for vista or win7

- click start and type in the start search regedit

after this just do the same thing with the win xp instructions


try also to update the DVD codec. you can also try to download the most updated windows media player, power DVD or any software/program that have dvd codecs or that acts like a player for DVD

i hope this works.

Feb 26, 2010 | ASUS DVD/Blu-ray Drives

1 Answer

When burning a dvd on my toshiba eqium m50-164 laptop it gets stuck at around 80% and my computer freezes

james_kidger --

Try these few things:

#1 - Close out all unnecessary programs while running burning software, to free up as much RAM as possible...

#2 - Lower your burning speed down to 4x or even 2.4x... although the specs may allow for higher speeds, the chance for error increases dramatically as the speed goes up...

#3 - try to have at minimum 1.5x the required amount of physical memory available in the folder you are burning to (if the temp-burn folder of the program is different than the target folder, be sure to have at least 1.5x the necessary amount of space required in that folder also) Example - You are burning a DVD-5.. which will take up approximately 4.2 GB... if your program uses a temp folder, allow 6 GB free space on that drive, and try and keep 6 GB free in the target folder's drive as well (programs like Sony Vegas tell you a minimum, try and shoot beyond their requirements)

#4 - Be sure that your unit is adequately ventilated, as high-temps will degrade the quality of burn, and shorten the life of the drive!

#5 - If you have been burning for quite some time, be sure and keep the optics clean! Using a Q-tip and a small amount of rubbing alcohol, and GENTLY rotate the swab across the lens, rotating it in the opposite direction you are wiping. This should "lift" any dust or grime from the lens. I would also clean the tray with a soft lint-free cloth (using an air-can just moves the dirt around, doesn't solve the problem)

*** I have burnt as many "frisbees" as anyone I know... these are just a few tips for basic troubleshooting. In the end, use a quality app like DVDFab, avoid "bargain" blank disks, and keep your unit cool and clean ***

Hope this helps!

-- RT

PS - Don't forget to vote!

Sep 06, 2009 | Toshiba DVD/Blu-ray Drives

2 Answers

New DVD burner won't read blank DVD-r's.

Hi again, just saw the brand and model number you posted.. noob me....

sorry to inform you that your drive HP 344542-005 is just a dvd rom drive. Its not a burner and will never burn a dvd. not even a cd.

Specs of drive:
Hp 16X ATAPI/IDE DVD-ROM optical drive - With +R media read support - CD read up to 40X, DVD-ROM read up to 16X

May 29, 2009 | HP (344542-005) DVD Drive

1 Answer

Does cyberlink power dvd burn dvds?

cyberlink power dvd is for playing dvd movies, it is not burning software

Apr 15, 2009 | Dell Cyberlink PowerDVD Software CD DVD...

Not finding what you are looking for?
Gateway (5500652) (  5500652) DVD Drive Logo

Related Topics:

722 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway DVD/Blu-ray Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Gareth Cockram
Gareth Cockram

Level 3 Expert

657 Answers

Clive Gray

Level 3 Expert

1479 Answers

Are you a Gateway DVD/Blu-ray Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides