Question about Apple iMac 24" Desktop

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IMac 24 screen - no consistancy on colour

Have had 3 LCD screens fitted Apple tell me that the LCD screen can not give a consistent colour across - due to 3x fluorescent tubes as backlights. They seel it as a product for profressionals though. Should I just accept this? I can't calibrate colours - everything is uneven across or top/bottom on screen - APPLE just offe to keep putting new LCD panels in till we get one we like! Want to know if I am being 'bamboozled'.

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  • rosalynlord Jan 17, 2009

    Thanks Robert - the iMac is all in one - so they would need to agree to replace everything - I just wanted a bit of reassurance that I shouldn't accept Apple's explanation - and continue to say the product is not 'fit for the purpose' it was purchsed for / advertised as - I have 2.5yrs of Apple Care left - so repairs aren't the problem - but I think I just want to return it - and start over again.

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Not sure about that .... but you are the customer... keep talking to them until they get it right... or ask why they are not offering a replacement monitor as that one sounds like a lemon.

Robert

Posted on Jan 17, 2009

  • Roberta Smith
    Roberta Smith Jan 17, 2009

    that would be my choice as well.... i have to ask if you will bump up the rating as helpful... as it seems it was too you. i might add that if you live near any stores that sell that type of computer... to go to the store and see what they work like and test if they have the same issue as yours... if they don't... apple may very well be giving you the run around.



    Robert

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