Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer not working , clicking noise coming from fridge

Freezer compartment completely defrosted yet the other side seems to be cooling somewhat. A clicking sound is coming from the fridge. Last night the fan motor (I think) started to make a clanking sound so we shut the fridge off completely. Does this sound like a compressor issue? The fridge is almost 9 years old.

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Clicking was a relay. Replaced relatively inexpensive relay and now working fine.

Posted on Jan 18, 2009

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Fridge is not cooling


Check compressor is working. If working check freezer is working. If freezer is working with full of ice, check for auto defrost. If not, manually defrost it. In maximum units the main problem is fridge not cooling but freezer working alright. As over ice formed and covered up fan side (Behind Freezer), there won't be cooling in fridge compartment. Thanks.

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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door...


Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

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How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .

OR.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


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FRIDGE NOT WORKING


Most side by side and other models of refrigerator freezer combinations are of one basic design. The freezer section does the cooling for both compartments. The refrigerator section gets it cold air from the freezer compartment. Therefore check for frost on the back wall of the freezer compartment. If frost is present there you have a defrost problem and it is cutting off the air that cools the refrigerator section.

I think this problem may already be resolved in some manor because of the date of post. Posts should expire after an unreasonable time period.

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