earlier today when trying to make a call with my skype phone to another skype member the call did not go through. I heard the dialtone but nothing else. It said ringing on the comp but cant hear.
Furthermore while in the call, the other party can hear me but I cant hear anything. I have check my sound controls. Tried to find a solution online. I am clueless as to what it may be.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you might need to update the driver or reinstall it here is a general look at the drivers and how to update them if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps
Unfortunatly since the skype version 4 the Logitech Skype IP Phone is not longer supported.
You will not be able to sync the contact from skype to phone, and might not be able to connect as well.
Thanks and have a nice day J -
The VOIP321 from Phillips does NOT connect to your wireless router. It requires to be plugged into a USB port on a WINDOWS ONLY desktop computer, which needs to be left on/logged-in with Skype running to send and receive calls. It wont work with Vista either.
Additionally Since Skype Version 188.8.131.52 (Release date: November 19, 2008) and all later versions (including Skype 4 Betas) the software Phillips supply no longer works with Skype and the VOIP321 phone. The latest VOIP321 <a href="http://tinyurl.com/6b2xrp" rel="nofollow">driver from their website</a> suffers the same issue, even though it states "The VOIP321 USB Phone Driver V 3.8.3 which can be downloaded from Philips web site is compatible with Skype software version from V2.0.0.x until V3.8.0.x". This is plainly no longer correct with the latest stable release of Skype, V184.108.40.206.
Skype developers are <a href="https://developer.skype.com/jira/browse/SPA-599" rel="nofollow">unable to do anything about it</a> and Phillips wont update their driver (Quote "... no more development/fixes are being incorporated into the VOIP321.EXE file"). Phillips would probably rather sell you a newer bit of hardware.
Don't waste your time on Phillips Skype phone devices, as their driver support is lacking when Skype is updated, so you buy a product for a few hundred dollars and it becomes useless 12 months later.
Another reason to not purchase the Phillips Skype phones is that it is Windows Only. No Mac or Linux support or drivers offered.
Is this a home phone? Sounds like you may not have a valid circuit connection. The dialtone is not a 'real' dialtone, it is generated on your digital line from your local equipment. It is for us humans comfort only, as there is no sound when you pick up a digital line. So, there first thing to check is to go into your router and see if your circuit is up and running. It would be helpful to know what type of equipment we're dealing with here - phone type, router, etc.