Question about RIM BlackBerry Curve 8310 Smartphone

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Cannot Add BBMessenger contact once it has been deleted!

Hello! BB Messenger is blocked between me and my business partner. I added him once via pin and it worked for months. One day I could not read his messages so I decided to delete him. Since then I have not been able to add him again to my Messenger. I have tried using his email, pin, but nothing. His contact appears in "pending" and when I go to MENU > CONTACT INFO Status is PENDING (Waiting for Authorization)

He cannot see my contact on his Messenger. We have tried this both ways but nothing works.

I try deleting, then adding again via email, but all I get is his email on the pending list and the BBMessenger add my own contact to the Messenger.

Help!

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Simply try adding contacts via PIN and not email. It works perfect!

Posted on Jan 20, 2009

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Adding someone over email can be a problem if the email is filtered as SPAM or possibly not in a redirected folder.

Adding over PIN is generally much simpler, and less chance of a mistake.
However, don't add them over PIN from your address book unless you know that you have the correct PIN in your address book.

Try deleting eachother on both sides.
Then, with the device side by side, one person adds the other via PIN.

You can get the PIN number from Options (or Settings > Options, depending on your theme) > Status.

Add over PIN, and manually type the other PIN number. Do not add on both sides. One person adds the other.

Then when the second person get the add request, they open it, then accept it.
Then you will both have eachother in your Pending lists. Then the devices will communicate and you both go to the list of Contacts for eachother.

If this fails fro you, please tell me what step fails.

Posted on Jan 22, 2009

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