The machine will not discharge the water when it gets to that stage. Should the small circular washer at the bottom (behind the access door and to the right of the drain offf tube) come out to clear any possible blockage?
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that door houses the pump filter, which regularly needs opening and clearing as the pump access gets full of detritus (lint, pins, buttons, hair etc.) the leaking may be due to it getting totally clogged, or possibly the rubber "O" ring that closes the seal needs replacing.
Your pump is blocked so the machine can't empty the water at the end of each stage of the cycle. This is causing every stage of the cycle to take far longer than it should. At the bottom right of the machine there is a small door and behind it is the access to the pump filter (Looks a bit like a car fuel cap). Unscrew the cap and you will fin all sorts of debris in there - clear it out and all will be well. BEWARE: It is a good idea to pull the machine out and tip it bback 45 deggrees so most of the water that is remaining in the machine runs away from the filter cover, minimising the amount that goes all over your floor. You will STILL get some leakage when you open the cover, so have a towel or two to hand
The PRIMARY filter for discharged water in most front loaders is located under the opening of the washer behind a small 'door'. There is usually a small tube which you will need to pull the plug from and drain about 2 cups of water into a bucket BEFORE you remove the filter to clean it.
After you unscrew the filter which is mounted from front-to-back and clean it out, replace both filter piece and plug and replace the small drain tube.
Close the access door and operate your machine.
* Clean this filter every month or especially after washing heavy lint-producing materials.
There is a little white circle plastic lever that feels like an upside down lollipop about 2-3 inches below the door lock behind the front panel.. Pulling that down will unlock the door. To access from the top of the washer remove 3 screws to the back top of the washer, push it back and then lift the top off the washer. Facing the washer slide your right hand down the space at the front corner where the lock is located. Feel around for the circular part at the bottom of the door lock and gently push it down. The door should then manually click and unlock.
To access from the bottom of the washer. Facing the washer, Remove the 3 screw to the very bottom that is holding the small access panel in place. This allows access to the bottom of the washer. Once removed, reach towards front and upwards to where the door lock is located. Feel around for a circle plastic level. Pull the level down. The door should click and you should be able to open the door.
I've owned the same Neptune since 1999 and had this problem happen to me twice, the first time the inside molded plastic door melted through in a circular pattern and had to be replaced. The fact that it was circular indicates that something was rubbing during the high speed spin. That something was a stiff bottomed duffle bag that was rubbing on the plastic door during high speed spin. The washer was full of other clothes that didn't allow the duffle bag enough room in the washer tub, hence it pressed against the plastic door. The second time it happened I got a circular groove melted in, but not through, the plastic door... caused this time by a small child's back pack. I would make sure "rigid" items have enough room to "float" in the tub cavity by not putting in other clothing that over packs the washer.
empty the washer. then remove the bottom panel of the machine.put some water in it and see if the water is leaking when it is filling or full.I have seen a small hole in the tub just behind the bottom counter balance where the mounting bolt goes you may need to use a small mirror to look under there.
you can try this I had one of these the other day. On the bottom front of the washer you will find a round access cover, rotate it to the right to remove it, inside you will find a green cord to manually unluck the door, pull it down. Door should now be unlocked. Chances are the door won't unluck because the wash water is not draining from the washer due to a clogged drain pump. Right behind that round access cover is the water pump. Before you open the pump cleanout, soak up all the remaining water inside the wash basket of the machine, or use a wet dry vacuum to vacuum up the water. Have a shallow pan and lots of bath towels to catch the water when you open up the drain pump cleanout. Check the drain pump cleanout for lint, small socks, coins and whatever gets left in pockets of clothes.http://servicetechhelp.com/discus/messages/2801/65423.html?1241057606
It is likely that you have a blockage in the outlet to the pump.
Since blockages are a common problem the makers fit a hatch so that you can clear them.
At the bottom of the machine front there should a small panel that can be removed. this gives access to a cap which can be unscrewed by hand and the pump is behind this. I expect that you will find a blockage there.
You might get a discharge of water when you remove the cap.
This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier. 2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose. 3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located. 4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
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well there is a seal between the tub of the washer and the transmissition you cant see it utill you take it apart so just fill the tub with water and dont let the pumps or motors run if you are getting water from around the transmition that is your problem i have a maytag and that gasket cost just under 70 bucks so much cheaper than buying new washer