Question about TallyGenicom 8008 Laser Printer

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I own a Tally Genicom 8008 Laser printer. From the last print and after it appears the message: SVC E9 ERROR

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The error indicated on the 8008, ‘SVC E9’ indicates the printer is not detecting the OPC Belt as rotating in the printer. The printer ‘looks’ for two black squires on the left side of the OPC Belt (as viewed from the front of the printer) if the printer does not ‘see’ black squires the printer indicates the SVC E9 error.

If the printer is displaying the SVC E9 error the most likely cause is something to do with the OPC Belt, normally removing the OPC belt from the printer then re-seating the belt would resolve the problem in most cases, as the OPC belt may not be locating correctly in the printer.
Unfortunately you have already removed the OPC Belt from the printer without resolving the problem, it may however be worth removing the OPC belt again and to look at the green reflective surface to see if there any damage or if the green surface is fairly central and is no skewed or bent in any way.

Depending on which position the OPC belt stops in you may see the black squares down the left side of the belt, if you can see these and they don’t look damaged or scratched the printer should detect the OPC belt ok, so the problem may lie with the sensor on the printer its self.

Posted on Sep 18, 2009

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Tally Genicom T8008 Printer shows SVC Error. Pls what is the solution


Here's what the owner's manual has to say:
A printer error has been detected.
[Action] Turn off the printer, wait five seconds or
more, and turn on the printer again. If this
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Your error code should be followed by 3 numbers. You'll need those to more precisely determine the error.

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What is (SVC E9 Error)


Hi there

The error indicated on the 8008, ‘SVC E9’ indicates the printer is not detecting the OPC belt as rotating in the printer. The printer ‘looks’ for two black squires on the left side of the OPC Belt (as viewed from the front of the printer) if the printer does not ‘see’ black squires the printer indicates the SVC E9 error.

If the printer is displaying the SVC E9 error the most likely cause is something to do with the OPC Belt, normally removing the OPC belt from the printer then re-seating the belt would resolve the problem in most cases, as the OPC belt may not be locating correctly in the printer.
Unfortunately you have already removed the OPC Belt from the printer without resolving the problem, it may however be worth removing the OPC belt again and to look at the green reflective surface to see if there any damage or if the green surface is fairly central and is no skewed or bent in any way.

Depending on which position the OPC belt stops in you may see the black squares down the left side of the belt, if you can see these and they don’t look damaged or scratched the printer should detect the OPC belt ok, so the problem may lie with the sensor on the printer its self.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | TallyGenicom 8008 Laser Printer

1 Answer

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The SVC E9 error on the 8008 indicates a 'Belt Marker' error.
Basicaly the printer is not detecting the OPC belt rotating.
Check the OPC is not damaged, in particular check the left side of the OPC there should be a black squair that trips the light sensor which detects the OPC belt rotating. Check there is no damage here.

Locate the belt mamarker sensor, and clean it, this is on th left side of the pritner towards the top near the drum cleaner I think. It reflects of the left side of the OPC belt.

Check the OPC belt is turning, there could be a motor / drive problem.

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The SVC E9 error on the 8008 indicates a 'Belt Marker' error.
Basicaly the printer is not detecting the OPC belt rotating.
Check the OPC is not damaged, in particular check the left side of the OPC there should be a black squair that trips the light sensor which detects the OPC belt rotating. Check there is no damage here.

Locate the belt mamarker sensor, and clean it, this is on th left side of the pritner towards the top near the drum cleaner I think. It reflects of the left side of the OPC belt.

Check the OPC belt is turning, there could be a motor / drive problem.

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The SVC EL error on the 8008 indicates an 'ERASE LAMP' error.
The erase lamp in the 8008 is situated below the OPC belt in the printer, as a step to fixing the problem I would suggest removing the OPC belt from the printer, and taking suitable precautions to protect it from light and damage.

Then clean the area under the OPC belt in the printer to remove any stray toner.

Then test the printer, if the problem persists I would recommend having a suitably qualified engineer look at the printer. To check the Erase LED array is connected correctly and is functioning correctly.

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The SVC E9 error indicates a 'BELT MARKER' error.
This means the printer is not detecting the OPC Belt as rotating.

This error can be caused by a damaged OPC belt, you can check this by removing the OPC belt from the printer and look at the OPC belt it should have a smooth green coating if there is damage to this belt it may cause this error.

The error can also be caused by a damaged 'Transfer Belt' when the OPC belt has been removed from the printer look inside the printer where the OPC belt used to be located you should see a black belt towards the back of the printer, if this belt is damaged it can also cause the error.

Ensure the OPC Belt locates in the printer correctly.

If the OPC belt and Transfer belt look to be free from damage and a are located correctly in the printer you may have a faulty belt marker sensor or faulty OPC belt.
You can try substituting the OPC belt for an alternative one if you have this available to see if you can narrow the problem down to the sensor.

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The Set Belt CG message on the 8008 indicates the printer is not detecting the OPC belt (the green reflective belt located in the top of the printer)
Try removing the Belt Cartridge and relocate this in the pritner, if this fails to fix the problem remove the Belt Cartridge from the printer then look down one side of the belt- (I think the left side of the belt), for black squares (I think there are two) the printer uses these to detect the Belt Cartridge is rotating. Check for damage to the Belt in this area. If the printer does not detect the belt as rotating it will indicate this error.
If the Belt Cartridge looks ok, remove the Belt Cartridge from the printer then look down the hole left in the printer when the belt cartridge is removed. Look for any obstuctions, also look at the black belt which is towards the back of the printer when you look in the top ( the transfer belt, I think) Look to see if there is any damage to this it may cause the Set Belt CG message.

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