Question about Adaptec 3.5" USB 2.0/Firewire Combo Hard Drive Enclosure Drive Cabinet 1 x 3.5" Internal (2188800FT) Drive Case

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Adaptec external HD will not be recognized

I have a Eee PC that has LINUX as the OS and it will not recognize the HD when it is plugged into the USB port. Is there a driver that will allow the LINUX OS to recognize this drive

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Fredinot
  • 96 Answers

SOURCE: Adaptec ACS 100 USB 2 external case suddenly USB 1

Please use a fix disk program to solve this problem.

Posted on Jan 28, 2010

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Computer does not recognize external drive


Have you tried connecting it to different USB ports? Sometimes it works on one but not on another.

Does the drive needs an external power supply? Some models do, others works just by plugging them on USB directly - check your manual for this one.

Does the drive works on another computer? Test it to see if the problem isn't the drive itself.

Have you tried it on another OS? (You can download and burn a Linux Live-CD or even run it from a USB stick: http://www.ubuntu.com/download/desktop) - If it works on this, but not on your regular OS, may be a driver problem.

Does the drive needs drivers? If so (it's unlikely), you should install them.

If all fails (drive doesn't get recognized on another computer, doesn't use external power, doesn't work with other OS, doesn't need drivers) then the driver may be at fault, and you should return it.

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Have just been given the Toshiba Hard Drive PX1396U-3T01, number 2978109s. No install instructions, or paperwork. He is now overseas. How do I install the HD, or get a driver?


Your Toshiba PX1396U-3T01 external HDD is USB-attached, so you'll need to acquire a
standard USB cable to accomplish the physical layer attachment. USB cables do not have
the same connector at each end - the system (computer) end has a USB "A" connector (flat-shaped), and the device end (HDD) has a USB "B" connector (square-ish shaped).

There is no software (driver) needed for this external HDD - support for USB-attached external
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IF your version of MSwindows doesn't want to recognize the Toshiba when you plug it in, try
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then select the command "Rescan disks."

If you're running Mac OS or Linux, repost including your OS (operating system) info.

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if you external hdd does not work on any other computer other than yours . try opening it with a linux OS. u can Ubuntu live cd .. boot from it and run it live...connect your HDD .. i hope you can see you files then >>> good luck

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Hi there,

The could be only two reasons for that problem with enclosure or hd. You need first figure out which one is the problem.
Plug the HD directly to the computer and see if computer can recognize it. If computer can recognize HD and you can access it then the problem with enclosure and something got burned when power got back. If you the enclosure still under warranty try to get replacement of if you electronic tinker you might try to fix it. If computer not able to recongnize HD and you can't access it from WIN then HD got fried. I would not recommend to store any important data on HD there is always a chance it will fail at some point.

Cheers, DS

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Did the 1000gb external hd come with instructions?
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Did you Install The Software for this Device?

If not. Try plugging it in all the usb ports.
Try shutting down the PC, when it's off plug in the 1000gb external HD,
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what version of linux are you using? If it's one that came preinstalled with the laptop I suggest looking at Ubuntu netbook edition, *very* capable OS, if that can't handle it nothing will.

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Check out this link. This should resolve your issue.

Regards

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You can try to boot up with Linux LIVE cd and plug on the external HDD.

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