Question about Apple iPod nano

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Hour glass stuck on the screen and buttons don't do anything

I bought this what i was told an apple ipod nano 8GB, it was for a raffle and after recieving it in the mail..to find out its a knock off of a real apple ipod nano..it even has the apple logo and iPod on the back with 8GB on ...the give away it was fake is when i connected it to my computer and downloaded music on it..no way near like a real apple.

The problem I am having is that after 3 days of use..the screen is stuck with an hour glass on it. I tried to hold down menu and the middle button it did nothing. I played with the on/off switch nothing goes right back to hour glass. There was no manual with this at all and I dont even know the real bran of it as it has the apple on it., Also it has speaker on the back of it. ..I don't know what to do to fix this..
I can't take the battery out because there is no way to open the thing up to do so.

Also there was no CD with the item..just usb cable, earphones and a portable usb wall charger.

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To paraphrase, you own a counterfeit product that doesn't work, the manufacturer of which is a criminal fraudster who made sure you couldn't identify or contact him.
All I can advise is that you contact the original seller, and (if the item arrived in the US mail) the Postal Inspector.

Posted on May 17, 2010

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