Have cleaned and deep cleaned many times and neither of my black ink cartridges will work. i haven't used the printer for 5 months since i moved overseas, and it worked fine before. i'm using two sets of brand new canon inks and neither will work for black even though the color ones are fine. when i go to do printer alignment no black prints.
It would appear that the print head is blocked. Try removing the print head and placing the bottom of the print head in a shallow tray of warm water- this should free up the ink dried oin the head outlets. If this does not help you may try a syringe(at least 10ml) with a shortrubber tube large enough to cover the black inlet at the top of the head. Fill the syringe with cold water, place the rubber end over the black inlet at the top of the head -HOLD firmly against the inlet)and try to injet the water through the head- be careful you are over a sink or the ink will go everywhere. If many thin streams of black flow from the bottom of the head it is probably cleared. Put the print head back in the computer and print using the print head clean function. If you can get the black to flow - you often need to give it a good workout. I have found if you create a large black reactangle in a document and print it several times this help to get the print head printing properly.
If all this fails you may be able to get some - head cleaner that unblocks print heads - these have been advertised on the net but I have not used them and I canot tell you whether they work.
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The print head is still probably still partially blocked. Cleaning/deep cleaning tries to clear the head by flushing ink through, doesn't always work but does use up your ink.
You can get print head cleaning kits, PC shops,ebay etc. Try one of those.
Here's a really useful ebay url. with some youtube links, if you run the second video down you should get a pretty good idea. http://www.ebay.co.uk/itm/Printer-Print-Head-Printhead-Cleaning-kit-Epson-Canon-/130479422758?pt=UK_Computing_Printer_Paper_Accessories_ET&hash=item1e612dfd26
Here's a direct link :- http://www.printheadhospital.co.uk/quickshop/
You don't have to buy this one, there may be cheaper, have a shop around.
Here is the link to the user guide if you need it;
If you have performed all the operations in there with no success, then the part of the printhead that is under the 6bk has some blockages.
This is best cleaned by dripping some ink flush solution (use gin if you have none) into the print head from above (just at the point where the hole on the ink cartridge would sit. Very gently swab with a q-tip from below with more fluid.
After a day or so with the fluid penetrating from the top, clean the bottom again, clean out any excess fluid you can from the top (don't get any q-tip fluff in there). Then run a clean/test again. Hopefully this can solve your problem after a few cleans, but blocked Canon printheads are not always unblockable.
You can purchase the complete replacement printhead, although I wasn't able to find a price - this link for service;
Hope this helps :)
Think you need to clean the sponge that the ink cartridges sit on in the head tray they are probably blocked with dry ink. You can remove the print head and tray by lifting the lever and gently lifting it out..... go here http://www.inkjethelper.com/
to see how to carefully clean it with compressed air. I had to do this too.
hi... it might be that you need some time to let the ink absorb into the pads in the print heads ... this can take between a few hours and a day... Must be frustrating to deep clean three times and just seem that you are wasting ink cartridges, my "solution" would be to give it time or possibly clean the print heads manually.. hope it will solve it out..