Question about Canon PIXMA iP5000 InkJet Photo Printer

2 Answers

Canon ip5000 won't print black

Have cleaned and deep cleaned many times and neither of my black ink cartridges will work. i haven't used the printer for 5 months since i moved overseas, and it worked fine before. i'm using two sets of brand new canon inks and neither will work for black even though the color ones are fine. when i go to do printer alignment no black prints.

Posted by on

  • 1 more comment 
  • djturntable Jan 17, 2009

    I restarted the printer and the computer, and reinstalled the cartridges which are brand new (so they're clean), and the problem still persists.

  • djturntable Jan 18, 2009

    yes. i tried that as well. and did the nozzle check print directly from the machine with it unplugged from the computer with the same results.

  • Anonymous Mar 24, 2014

    I have cleaned it several times, deep cleaned it twice. Put in a new black cartridge.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It would appear that the print head is blocked. Try removing the print head and placing the bottom of the print head in a shallow tray of warm water- this should free up the ink dried oin the head outlets. If this does not help you may try a syringe(at least 10ml) with a shortrubber tube large enough to cover the black inlet at the top of the head. Fill the syringe with cold water, place the rubber end over the black inlet at the top of the head -HOLD firmly against the inlet)and try to injet the water through the head- be careful you are over a sink or the ink will go everywhere. If many thin streams of black flow from the bottom of the head it is probably cleared. Put the print head back in the computer and print using the print head clean function. If you can get the black to flow - you often need to give it a good workout. I have found if you create a large black reactangle in a document and print it several times this help to get the print head printing properly.

If all this fails you may be able to get some - head cleaner that unblocks print heads - these have been advertised on the net but I have not used them and I canot tell you whether they work.

In some situation - none of this works.

Posted on Jun 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 685 Answers

Try taking the cartridge out and cleaning it then replace it after that unplug it for a couple minutes and then plug it back in and let me know what happens

Posted on Jan 17, 2009

  • Juanita Vega
    Juanita Vega Jan 17, 2009

    did you unplug it from the wall try that and let me know what happens



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Printer has worked perfectly since purchased, suddenly started printing only the black portions of a photo. Did a nozzle check which confirmed only black cartridge functioning. Deep cleaned all heads....

The print head is still probably still partially blocked. Cleaning/deep cleaning tries to clear the head by flushing ink through, doesn't always work but does use up your ink.

You can get print head cleaning kits, PC shops,ebay etc. Try one of those.

Here's a really useful ebay url. with some youtube links, if you run the second video down you should get a pretty good idea.

Here's a direct link :-

You don't have to buy this one, there may be cheaper, have a shop around.

Aug 27, 2011 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Canon iP5000 not printing black

Here is the link to the user guide if you need it; If you have performed all the operations in there with no success, then the part of the printhead that is under the 6bk has some blockages. This is best cleaned by dripping some ink flush solution (use gin if you have none) into the print head from above (just at the point where the hole on the ink cartridge would sit. Very gently swab with a q-tip from below with more fluid. After a day or so with the fluid penetrating from the top, clean the bottom again, clean out any excess fluid you can from the top (don't get any q-tip fluff in there). Then run a clean/test again. Hopefully this can solve your problem after a few cleans, but blocked Canon printheads are not always unblockable. You can purchase the complete replacement printhead, although I wasn't able to find a price - this link for service; Hope this helps :)

Apr 26, 2007 | Canon PIXMA iP5000 InkJet Photo Printer

4 Answers

Pixma ip5000 suddenly started printing only black. Did a manual print head alignment, now prints with red and green bars.

Welcome to FixYa.

Please do the following:

Solution 1.
  1. Make sure that the colored ink cartridges are not empty or nearing empty.
  2. Make sure that the ink cartridges are genuine Canon.
  3. Remove all the ink cartridges.
  4. Turn OFF the printer and remove the power cord from the power source.
  5. Wait for 15 minutes then connect back the power cord to the power source.
  6. Install the ink cartridges properly.
  7. Make sure that it is seated properly.
  8. Perform a deep cleaning, this will use a lot of ink.
Deep Cleaning:
  • For Windows 7
  • Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
  • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences' from the menu that appears.
  • For Windows Vista
  • Click / Select the 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'.
  • Note: If you are in 'Classic' view, click 'Printers' directly from the 'Control Panel'.
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
  • For Windows XP Home Edition
  • Click / Select the 'Start' button from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
  • For Windows XP Professional Edition
  • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

Solution 2.
  • Make sure that you are using a Canon compatible print media.
  • Adjust the printer quality settings according to your print media.

Solution 3. Replace the ink cartridges. It may be defective.

Keep me posted.
Thank you for using FixYa.

Aug 26, 2011 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

I have tried deep cleaning several times on my Pixma iP5000 but can still not get the blue and magenta colours. Thr printer has been stand still for approx 4 years. Black and yellow works fine.

You need to replace the print head to fix the problem. You can't let ink printers sit for years. Especially when the print head is a part of the printer and not the cartridge.

Sep 28, 2010 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Canon Pixma IP5000 wont print cyan or magenta

Think you need to clean the sponge that the ink cartridges sit on in the head tray they are probably blocked with dry ink. You can remove the print head and tray by lifting the lever and gently lifting it out..... go here
to see how to carefully clean it with compressed air. I had to do this too.

Apr 09, 2009 | Canon PIXMA iP5000 InkJet Photo Printer

5 Answers

Canon iP90 stopped printing in BLACK

hi... it might be that you need some time to let the ink absorb into the pads in the print heads ... this can take between a few hours and a day... Must be frustrating to deep clean three times and just seem that you are wasting ink cartridges, my "solution" would be to give it time or possibly clean the print heads manually.. hope it will solve it out..

thank u!!

Feb 10, 2009 | Canon PIXMA iP90 InkJet Printer

1 Answer

Canon PIXMA iP4000 Will not print red Deep clean won t work Other colors OK

remove print head assembly. clean off.
print head not on cartridge. 

Jun 04, 2008 | Canon PIXMA iP4000 InkJet Photo Printer

Not finding what you are looking for?
Canon PIXMA iP5000 InkJet Photo Printer Logo

1,009 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2036 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides