Question about Canon PIXMA iP5000 InkJet Photo Printer

2 Answers

Canon ip5000 won't print black

Have cleaned and deep cleaned many times and neither of my black ink cartridges will work. i haven't used the printer for 5 months since i moved overseas, and it worked fine before. i'm using two sets of brand new canon inks and neither will work for black even though the color ones are fine. when i go to do printer alignment no black prints.

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  • djturntable Jan 17, 2009

    I restarted the printer and the computer, and reinstalled the cartridges which are brand new (so they're clean), and the problem still persists.

  • djturntable Jan 18, 2009

    yes. i tried that as well. and did the nozzle check print directly from the machine with it unplugged from the computer with the same results.

  • Anonymous Mar 24, 2014

    I have cleaned it several times, deep cleaned it twice. Put in a new black cartridge.

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It would appear that the print head is blocked. Try removing the print head and placing the bottom of the print head in a shallow tray of warm water- this should free up the ink dried oin the head outlets. If this does not help you may try a syringe(at least 10ml) with a shortrubber tube large enough to cover the black inlet at the top of the head. Fill the syringe with cold water, place the rubber end over the black inlet at the top of the head -HOLD firmly against the inlet)and try to injet the water through the head- be careful you are over a sink or the ink will go everywhere. If many thin streams of black flow from the bottom of the head it is probably cleared. Put the print head back in the computer and print using the print head clean function. If you can get the black to flow - you often need to give it a good workout. I have found if you create a large black reactangle in a document and print it several times this help to get the print head printing properly.

If all this fails you may be able to get some - head cleaner that unblocks print heads - these have been advertised on the net but I have not used them and I canot tell you whether they work.


In some situation - none of this works.

Posted on Jun 05, 2009

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  • Master
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Try taking the cartridge out and cleaning it then replace it after that unplug it for a couple minutes and then plug it back in and let me know what happens

Posted on Jan 17, 2009

  • Juanita Vega
    Juanita Vega Jan 17, 2009

    did you unplug it from the wall try that and let me know what happens

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