Question about Canon PIXMA MP830 All-In-One InkJet Printer

4 Answers

Heavy black line

Getting a heavy black line on the underside of the printed page. Have performed all the listed cleaning functions, but cleaning the bottom roller seems to take care of it. Problem is, it keeps coming back. Shall I give up and trash the printer (one and 1/3 years old) or is this fixable?

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  • jill welch Jun 21, 2007

    Inky: I don't see a foam pad under the track, just a roller and some wheels

    McCuskerCo: I have replaced the ink cartridge more than once. Is that what you mean by drum/cartridge?

    Thanks for both comments. Appreciate the effort.

  • davidduc Dec 24, 2008

    Cannon printer MP830, get heavy black strip on back of paper. after cleaning the bottom plate several times via the maintenance routine, it looks good and clean, but after few minutes, the problem returns.
    Thanks
    Dave


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Run the "Clean Bottom Plate" routine under the "Maintenance" tab. I ran it about 8 times and it finally got all the gunk out.

Posted on Feb 01, 2008

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I am having this same issue. I have replaced the ink cartridges (it is an inkjet not a laser so no drums as above mentioned), ran the bottom plate cleaning many times, and removed and cleaned the foam ink absorber that lays in the printhead track (it was not really dirty), lastly I cleaned the two porus absorbers at the end of the track where I assume the two black haeds "park". Any other ideas or suggestions?

Posted on May 27, 2008

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If there is a foam pad under the track that the print travels along, remove it (carefully - they tear easily) and wash it in warm soapy water. This helps on several Epson models but not sure if the Canon is the same.

Posted on Jun 21, 2007

  • Inky Fingers
    Inky Fingers Jun 21, 2007

    Sorry about my poor typing - it should read:

    If there is a foam pad under the track that the print **HEAD** travels along, remove it (carefully - they tear easily) and wash it in warm soapy water. This helps on several Epson models but not sure if the Canon is the same.

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Have you replaced the drum/cartridge in the unit. Sounds like the drum/toner cartridge unit is defective.

Posted on Jun 21, 2007

  • Will McCusker
    Will McCusker Jun 25, 2007

    The unit is equipped with two black cartridges. The black for text is a large cartridge with a deep, black ink. The photo black cartridge is a smaller cartridge that contains an ink that looks more like a very dark gray. If you print any document with automatic OR manual duplex printing, the entire document will be printed using the PHOTO black ink. When you printing are you using the auto duplex mode?

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