Question about Epson Stylus photo C87 InkJet Printer

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Epson C87 Plus

Nice printer when he works,.Today he or maybe is she,,( dont know if printer shall be named she or he,,but to make things easy ,I call my printer SHE from now beacuse she never do what I wish for,,,,ok.. My printer,,she just flirt with me with 2 red eyes, when I push start ,she direct start to flash with the 2 red lights, and the green light stop light,and thats is all,no sound,,no move no nothing, just flash with the red lights. so if any one have any idea to save her with some magic touch or words I will be happy, is no idea to send her to some service center,is more cheap to buy one new, maybe HP will be my next friend,,:-)

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  • bosse888 Jan 17, 2009

    Wow,,I am good, I find out what the problem was by my self,  is my own fault,,I was unfaithful to her,I use pirat ink,,and,,now I need to pay the price,,.. here,,is what I find out in epson site,,

    My ink start to leak..and,,,,,,,, bye bye  my printer ,,
    Please explain the message I am getting in my printer driver that says ‘parts inside the printer have reached the end of their service life’.

    Like so many other products, Epson consumer inkjet products have a finite life span due to component wear during normal use. At some point the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is normal operation for a sophisticated mechanical device.

    Which parts are we talking about?

    The message refers to the ink pads, which are porous pads inside the printer that collect, distribute, and contain the ink that is not used on the printed page. Ink is collected by these pads during the initial setup of the product, during cleaning cycles and when printing borderless photographs.

    Why does my printer stop functioning when I get the message?

    The printer is designed to stop operation at the point where further use of the ink pads could lead to a potential risk of property damage from an ink spill, or safety issues related to excess ink coming into contact with an electrical component. Epson is committed to ensuring the proper operation of all our devices to minimise the risk of property damage or personal injury during the life of the product.

    Is there anything I can do to continue using my printer?

    Please contact the Customer Interaction Centre or an authorised Epson Service Centre for support and advice.

    I’ve heard that Epson is making a Reset Tool available publicly. Is it possible for users to reset their printers themselves?

    Please contact the Customer Interaction Centre or an authorised Epson Service Centre for support and advice.

    Can I service my own printer?

    Epson does not consider our inkjet printers to be user serviceable, due to the specific knowledge and training required to successfully disassemble, repair and reassemble the products

    What do the ink pads look like?

    If you do choose to disassemble your product, the ink pads may appear completely saturated with ink or may still have some white areas that have not been completely saturated with ink, depending on usage patterns. A very high-volume user will saturate the pads more quickly because ink evaporation will not be as effective. For a low-volume user, longer evaporation periods may result in portions of the pads appearing unused. The ink pad life counters are designed to prevent risk in all cases.

    At what point should a user expect to get this message?

    Epson products are designed to last a significant amount of time. However, the length of time a printer can be used before this message occurs will vary depending on the model, and on the amount and type of pages printed.

    Is anything being done to change this situation?

    Epson continually strives to increase the durability and longevity of our products. This is done through ongoing improvements in design to reduce the amount of ink being deposited to the ink pads and optimisation of the sizes of the pads. The intent is to ensure the ink pads meet or exceed the expected life of the product. However, the end-of-service-life message will likely continue to appear because it is not possible to completely eliminate the risk of ink spills.

  • Anonymous Feb 05, 2009

    red lights blinking, nothing happening!

  • Anonymous Feb 26, 2009

    I've download SSC Utility for my Epson C87,but still "Service Required"



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I have the same problem. I put a bottle at the back of the printer and connect to the exhaust ink with elastic pipe. It's to replace the function of ink pads. So I don't worry that the waste ink will damage the printer circuit board. I use SSC Utility too.

Posted on Mar 01, 2009

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The info from gwbm is very useful but to save you some grief I have a guide already put together that deals with installing an external waste ink tank. It also shows you how to actually get into your printer which is difficult first time around.

The guide is available here and just to note, while the SSC utility MIGHT work with this it may also have some problems once the "service required" limit has already been reached. You can give it a try but if it doesn't work, look for an "adjustment utility" for your printer version (possibly the C86 or C88 version).

Hope that helps.

Posted on Mar 25, 2009

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OK - you need first of all to get the printer working again. You can
do this by using the SSC utility - download from

and reset the Protection Counter. This will stop the lights flashing and restore normal operation. However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. A copy of the service manual is available from a number of sellers - just Google "Epson C86 Service Manual". You will often find them
for sale very cheaply on E-Bay. The C84 manual can be downloaded for free from:

and in all honesty, this is good enough for Waste Ink Pad changing.

Of course Epson say user's can't do this themselves - they would wouldn't they! If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

If this information has been of help, please rate it.

Posted on Feb 15, 2009

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