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Virus problem operating system not functioning and i lost the recovery cd supplied by the companyPls inform me where I can find the customer service center in new york (long Island) usa

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How to make system Recovery discs for dell m5030


Dell supplies a Recovery CD with your model laptop. If you have lost the CD then you can get a replacement ftom the Dell WEB site.

Mar 29, 2012 | Dell Inspiron M5030 Laptop Computer 3D...

3 Answers

My laptop has a virus. And would like to take back to original start. But the windows cd was not with laptop when purchased


You can go to "Accessories" In your start menu, then go to "System Tools" then go to "System Restore". Here you can choose a restore point to roll your system back to.
SiteNet

Apr 25, 2011 | Computers & Internet

1 Answer

How do i format my laptop sony ns-series completely because it got spyware virus in it and i want to format it completely. thanks


Hi,

The computer is supplied with a recovery partition in the hard drive. You can use the same to restore the computer back to factory settings. Please restart the computer and then press and hold F10 key to access the recovery partition. Once you access the same, please select "Restore C Drive" to perform a System Recovery.

As you have mentioned that the computer is infected by virus, there is a possibility that System Recover using the above method may not eradicate all the virus. In that situation a "Complete System Recovery" will be required. To perform a Complete System Recovery, you need the recovery discs. If you have created the recovery discs before, then you can use the same to perform a complete system recovery.

Else you can purchase the recovery discs from the below link:

https://servicesales.sel.sony.com/ecom/accessories/web/shoppingCart.do?operation=addToCart&itemId=679907&searchOperation=partSearch&searchText=Y8318687A

It is required to purchase the recovery discs only if the first step didn't resolve the issue. I'm providing the second options as additional information.

Hope this helps.

Thanks!!!!

Dec 30, 2010 | Sony VGN-NS230E/P Notebook

2 Answers

Seagate HDD Harddrive 320 GB:How To Get Data Recovery?


Connect HD in another computer as a slave drive.

Nov 28, 2010 | Seagate Computers & Internet

1 Answer

HP dv6000 turion processor. machine starts and all blue lights appear. dvd briefly lights and then machine turns off and then turns itself back on and repeats the process.


Preforming a system recovery to return the computer to its original condition may be necessary if the operating system is damaged, or the hard drive is corrupted, or the computer is infected by a virus.

___Also look this> HP expanded the battery pack recall on May 19, 2010. Click here to validate your battery. Performing a system recovery removes all software and files saved to the hard drive, reinstalls the original operating system, and then configures the settings for the default programs. Since the merger of Compaq and HP, several different recovery tools and processes Names for these tools include: Recovery Solution, Recovery Manager, F11, Recovery Disc, Driver and Application Recovery Disc, Roxio BackOntrack, Microsoft Backup & Restore. have been provided for recovering notebook PCs to their original operating condition. To help you select the correct recovery process, the table below identifies the different models, the time frame when they were produced and sold, plus the originally configured operating systems. Click on the name of the document in the right column for detailed information. Choose the Correct Recovery Process for Your Notebook Notebook description Recovery procedure information HP and Compaq Notebook PCs and Mini PCs shipped with a Windows 7 operating system. Recover Windows 7 Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Windows 7 instead of an HP solution. Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore Presario, Pavilion, and HP Compaq Business PCs shipped with a Windows Vista operating system. Recover Windows Vista Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Vista instead of an HP solution. Recover Windows Vista Operating System Using Microsoft Windows Backup and Restore HP and Compaq Mini with Windows XP using the HP solution. Recover Windows XP Operating System On Mini Notebook Using HP Recovery HP and Compaq Mini with Windows XP using the Roxio recovery feature instead of the HP solution. Recover Windows XP Operating System Using Roxio BackOn Track HP and Compaq Mini with Mobile Internet Environment (MIE ). Recover Windows MIE Operating System On Mini Notebook Using HP Recovery Presario, Pavilion, and HP Compaq Business PCs manufactured and sold in 2006 or later . Recover Windows XP Operating System Using HP Recovery (2006 or Later)

Presario and Pavilion PCs manufactured from 2001 and 2005 . Recover Windows XP Operating System Using XP Operating System Discs (2001 to 2005)

And

Recover Applications Using Drivers and Applications Recovery Disc (2001 to 2005) Pavilion PCs with Windows Media Center edition of XP manufactured from 2001 to 2005 . Recover Windows XP Media Center Edition Operating System on HP Pavilion PCs Using HP Recovery (2001 to 2005) Compaq Presario PCs supplied with a Compaq Recovery CD and manufactured from 2001 to 2005 . Recover Windows XP Operating System on Compaq Presario PCs Using HP Recovery (2001 to 2005) Omnibook and certain Pavilion PCs manufactured pre-2001 . Recover Windows XP Operating System and Applications on HP Omnibook and Pavilion models Using HP Recovery (Pre 2001)

Nov 13, 2010 | HP Pavilion dv6000z Notebook

2 Answers

Windows wont load up saying windows error recovery then loads up on its own and says the installed program cannot start. click ok to turn off computer???? screen goes grey and thats it and to top it all i...


You will need to call Toshiba to obtain another recovery disk. They should be able to send you the disk and you can also request the driver disk for your devices on your PC. Just give them the information about your PC when you call them. Yes you have to call customer or technical support. Your PC hard drive sounds as though it has a virus or some sort and you will have to clear or format the hard drive an reinstall the Windows Operating system. I* suggest "avast" as a anti virus software and or Windows Essentials for Windows XP and Windows 7.
Here is the link for the Toshiba support site:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_winos

Here is the contact information for the company:
Technical Support in the United States
  • Computers: (800) 457-7777 (toll-free) or (949) 859-4273
  • Projectors: (877) 523-8324 (toll-free)
Toll-free Technical Support in Latin America
  • Argentina: 0-800-666-3701
  • Chile: 800-64-6526
  • Costa Rica: 0-800-011-1123
  • Colombia: 01-800-912-0539
  • Peru: 0-800-5-3817
  • Venezuela: 0-800-100-8819
Sales Information: (800) TOSHIBA
Toshiba Financial Services: (800) 207-8362
Government and Education: (888) 9-PUBLIC (888-978-2542)
Customer Service: (800) 457-7777
Address:
Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
Corporate Offices (949) 583-3000

Apr 07, 2010 | Toshiba Satellite Pro L300-EZ1004X...

1 Answer

Hp Pavillion dv6000 has disappeared says I do not have one


I trust your are referring to your hard drive.
Sounds like either your hard drive was damaged or has a virus which wiped out information in the partition.
Hard drives can be damaged if the computer is dropped or is handled roughly.
I suspect that your data is lost in either case.
You can try using your recovery CD to restore your operating system and drivers. This will work if your computer had a virus.
If it doesn't work, then your only option is to buy another hard drivve.

Oct 12, 2009 | HP Pavilion dv6000z Notebook

1 Answer

I dont have recovery CD for my laptop


Being that you don't have the recovery cd, I would probably do the following (in this order):

1. Do a System Recovery (go to Start > Help and Support > type in System Recovery in the search field > look for Run System Recovery Wizard)

2. If the above didn't fix my problem, then I would try to determine if it was a hardware issue (bad RAM, fan, processor, etc) or if it was definitely a software issue (operating system is kaput, virus, etc...)

3. Contact Toshiba and find out how much it would cost to get another Recovery CD.

4. If it costed more than $100 dollars (and you're a little computer inclined) then I would buy myself a fresh Windows XP Home Edition OEM version (runs about $90 if not less)

BUT... before sticking in that cd, make sure that you download the device drivers or back up your device drivers for your system (network driver, graphics drivers, chipset drivers).. once you've backed up those things onto a cd or disk, then I would go ahead and put in a fresh copy of Windows XP and reformat the computer.

Once thats done, you can put in that back cd you made and have the computer find the drivers on your disc when it says "New Hardware Found..." and just make sure you have it search your disc drive.

IF it doesn't cost much to get a Recover CD from Toshiba, then by all means, get it and put that bad boy in. Of course, when formatting anything, back up your files that you need (address book, documents, etc) and then reformat with the CD.

Apr 22, 2009 | Computers & Internet

1 Answer

I need a restore disk for gateway computer


From Gateway website:

Q: What if my Gateway System Recovery CD/DVD is lost, missing or damaged? A:
  • For computers shipped after November 1, 2004 and until January 2005, a patch needs to be installed. Download the patch through our FTP site at ftp://esupport:vImvF88@ftp.gateway.com/pub/hardware_support/drivers/apps/medialess/Create_DRV_APPS_CD_Update.exe. After the installation of this patch, the option to create the drivers and applications CD is available from the Start menu under Programs. However the operating system (OS) CD\DVD must be requested by e-mailing customer service.
    Note: Replacement of the operating system CD may be at a cost according to your warranty status.

  • For computers shipped between January 2005 and June 2005, the option to Create my Drivers-Applications CD(s) is already available under Programs. The operating system CD\DVD must be requested by e-mailing customer service, and may be at a cost according to your warranty status.
  • For computers shipped after June 2005, an operating system CD\DVD is included and the option to Create my Drivers-Applications CD(s) is in System Recovery. Access the program from the Start menu under Programs. This backup process through System Recovery allows you to create the applications and drivers CD\DVD as many times as needed. If the operating system CD\DVD is lost, missing, or damaged, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status. If all CD\DVD's are needed, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status.
Send them an email with model number from tag at the back of the computer and ask for recovery CD.

Sep 04, 2008 | Gateway Computers & Internet

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