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Magic jack not getting detected - Lands Phones

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The MJ is probably not getting turned off when you turn off the PC. (Is the light still on?)

Try disabling the USB WakeUp feature on your motherboard. It was a jumper on mine. This apparently causes the MJ to get initialized on bootup and therefore detected.

Posted on Dec 18, 2009

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Posted on Jan 02, 2017

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1 Answer

My magic jack phone stopped ringing and the handset says no line


It sounds like the magic jack is not getting power. Is it plugged into the computer, or a wall outlet? Is the blue light on?

If it is plugged into a computer then unplug the Magic Jack and reboot the computer wait until it reloads and then plug the Magic Jack into a different USB port.

If it is plugged into the wall, Then unplug it for 5 min and then plug it back in.

If it doesn't come up and it is still covered by Magic Jack open up a chat with them at the link here. http://www.magicjack.com/contact.html

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If your tv has internet access and you can run their software on it then it will, otherwise no.

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Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.

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Old majic jack want to start new program


If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!

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1 Answer

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Try this .Install magic jack find it online using a Google search install magic jack. Mj will perform a test and your camera will be detected. if you had the camera working prior or before, MJ will detect it and WALLAH the camera is detected and working even if it's not working reply back I can resolve the issue. STCL.

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I have magic jack and am trying to use it for a medical device because I have a pacemaker and defibulater and it need to be monertered by a LATITUDE COMMUNICATOR.Can magic jack be used for the LATITUDE...


I have and use Magic Jack too..Does your Latitude Communicator just plug right into a phone jack with a regular phone cord? If it does, then it should work...You will have to always leave your laptop on and never turn it off because Magic Jack requires a constant connection...Plug your equipment into the back of your Magic Jack and then with another phone, call the company that monitors your pacemaker/defibulator and ask them to "test" your line to see if you will receive a signal from them through your Magic Jack...You will to have to plug it all in and then test or you won't ever know...When I plug my home phone into the back of my Magic Jack, I receive a dial tone just like it was connected to a home based landline phone

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It won't help. Magic Jack is DIGITAL your fax machine is ANALOG

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1 Answer

Need to find fax machine thats compatable with magic jack


Magic Jack is digital, fax machines are analog....it won't work.

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