Rice cooker goes to "keep warm" mode before rice is cooked
It used to stay in "rice cooking" mode for about 15 mins before it detects rice is cooked and automatically clicks over to "keep warm" mode. Now it stays in "rice cooking" mode for a minute or so before clicking over to "keep warm" mode; the rice stays sitting in water completely uncooked.
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So you lost the instructions to your rice cooker and now you want to know how much rice and water you need in there… He is what I have found out with using my cooker to prepare rice.
There is a cup that comes with your rice cooker that equals about 2/3 of a regular measuring cup...one of these or 2/3 cup for every cooked cup of rice that you want to end up with... Add as many 2/3 cup fulls of rice as the number of full cups or servings that you want to end up with. See my notes about washing the rice further down in this tip. The water... There are lines on most of the cookers with numbers that represent the number of cups you are cooking...fill with water to that line.... If you are not sure, just fill with water a bit over the top of the rice...the amount is not that critical as the cooker senses when the water is cooked off and then shuts down...so a bit more will only make the cooking time a bit longer... no biggee... Also it is best to rinse your rice before you actually leave the water in the pot that you are going to cook with... Remeber also, if you have a brown or wild rice setting that the cooking times are MUCH longer...like up to 90 minutes, so get it started in plenty of time or you will be eating rice for a snack before bed...
The best feature is that you just have to place the rice and water in the unit, press the button for the type of rice you are using and forget about it itll it goes through the cycle and shuts down, going into the hold warm mode....it is so easy!!
These things are really goof proof, and make great rice very easily...a little bit of experimentation and you will enjoy very much using your rice cooker.
The Manual for the Rival RCS200 Rice Cooker can be found here: http://www.rivalproducts.com/manuals/MANUALS/RCS200_43_68557881.PDF Make sure you are following the directions for the correct amount of water to rice. It could be that your unit is not switching from cooking to warming at completion of the cooking cycle. It should automaticaly turn to the Keep Warm Setting when it detects a temperature of 212 degrees F. The manual advises that there are no servicable parts. If this is a new appliance I would recommend returning it to the point of purchase. If this is not possible try contacting Rival Customer Service to see if they are willing to assist with replacement or repair: See here:
You're probably using too much water. Rice cooks primarily while sitting in hot water, not while its boiling. That's why the cooker switches to Keep Warm so quickly. The correct way to cook rice is to pre-soak the rice for about 30 minutes, drain to get rid of the excess starch, combine the rice and cold water and bring the water to a boil and turn off the heat and let it stand for 15-30 minutes. That's why*- rice cookers take 45 minutes or more.
Instructions quoted from the Durabrand Rice Cooker model HRC 18G manual...... 1 cup of uncooked rice rice will make about 2 cups of cooked rice. Add rice to the inner pot. Maximum four cups uncooked rice for the model. Many varieties of rice can be used including basmati, wild rice, arborio risotto, saffron rice and long grain rice. Whole grains, such as barley can also be prepared with the rice cooker, follow instructions on the package.
For every cup (160ml) of raw rice, add 1-1/2cups of water. For stickier rice add slightly more water, for fluffier rice use slightly less water.
When your rice is cooked, the cooker will automatically switch to the warm function and the yellow warm light will turn on. The cooker will stay in the warm function untill is disconnected from the wall outlet. The cooker will keep the rice warm 158F - 212F
Hope this helps, its quoted right out of the manual I have for my cooker