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Problems with new PC

Hello,a friend of my daughter came over with a program called Pinnacle Studio 9. When I got home from work, they said they coudn't get the program to work. Well I come to find out, that the program is not Vista certified. Now I can't get it off our PC. When I try to uninstall it, it keeps saying "_SetFilter0 error: OS Version not set!" Is this something that you can help me with? I also tried to get some help with Microsoft, but I have yet to get a response.
1/16/09 I tried to do a system restore, but windows said a problem occured. Now I am stuck!! Also, I tried to do the Windows Easy transfer, but the disc drive wouldn't write the software for my old PC to use. Luckily I also have a laptop and got the software from there. HELP!! The new PC I am using has only been out of the box for about 3 weeks, and I am having problems with it already. Bad omen?

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Try Smart Uninstaler that will do 

Posted on Jan 17, 2009

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Pinnacle studio 14 problems


Recently there was a solution given for this problem. All you need to do is reboot your computer and then download a patch called PS16_fix_for_Windows_8_1_32and64.exe by searching it from the internet and then run it on your pc. After the patching is done then the Pinnacle Studio 16 will just run fine on your Windows 8.1 preview.

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Here is the download link for your pinnacle studio friend
http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/Home+Video/Studio+Family/Studio+Plus+12+Ultimate+Support/Download+Area/Documentation/
all version are the same 90%....so for the rest of the newly added changes see you tube videos friend

"be free to ask further help friend...am here to guide u in computers:-)"

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What to do with the following problem? It startet after installing pinnacle studio HD. I had studio 9 on my pc. Then I brought my extern harddisk to Holland for using the fileditor on my laptop and after...


Hello lilianwijn
I'm not quite sure I have understood your problem .
Probably a compatibility issue with File Editor . While this file is still available, the developer is no longer updating or supporting this product . Runs under 32 bits systems .
Delete File Editor , Pinnacle Studio HD and Studio 9 . Reinstall first Studio 9 . Do not install programs on the external HDD . If situation is returned to normal , try reinstalling Studio HD ( maybe not compatible with 32 bits systems ) .
I hope this will help .
Best regards,
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Have Pinnacle Studio 9 AV/DV that I purchased around 2004 and currenly have a new computer that I re-loaded the software to. I have no PASSPORT numbers in 'HELP', just an all alpha serial number. My...


You can contact Pinnacle and ask them for a replacement key, but I would suspect they will want you to buy an upgrade to your software. If your new PC is windows 7, your 2004 software will probably not work with it even if you have a code for it.
The good news is that the newer version probably has more features etc. and an upgrade option (if there is one) can save you $ over buying a full version.
I know for my own example that Roxio (another CD/DVD program) is only compatible with windows 7 on their 2010, and now their 2011 versions. Anything else will not work.

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It sure is. I'm running it on this machine with no problem.

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A DVD burned with Studio 10.8 plays on our stand alone DVD player, but it won't play on our computer.


check what mode the cd video is you may have to burn another one with the correct mode for pc
Right click program on cd go to properties check video name plus what is after the . ie home.wmv as you need to burn cds with a general code
Try VLC Media Player on computer this plays all my video media

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This can get ugly.

Pinnacle has a program available on their website called wipe it. It will remove all registry entries from Pinnacle software as well.

The steps to remove Pinnacle software is:

1) Unistall
2) Exectute the wipe it programs.

Then you can reinstall the software.

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