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Problems with new PC

Hello,a friend of my daughter came over with a program called Pinnacle Studio 9. When I got home from work, they said they coudn't get the program to work. Well I come to find out, that the program is not Vista certified. Now I can't get it off our PC. When I try to uninstall it, it keeps saying "_SetFilter0 error: OS Version not set!" Is this something that you can help me with? I also tried to get some help with Microsoft, but I have yet to get a response.
1/16/09 I tried to do a system restore, but windows said a problem occured. Now I am stuck!! Also, I tried to do the Windows Easy transfer, but the disc drive wouldn't write the software for my old PC to use. Luckily I also have a laptop and got the software from there. HELP!! The new PC I am using has only been out of the box for about 3 weeks, and I am having problems with it already. Bad omen?

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Try Smart Uninstaler that will do 

Posted on Jan 17, 2009


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1 Answer

Pinnacle studio 14 problems

Recently there was a solution given for this problem. All you need to do is reboot your computer and then download a patch called PS16_fix_for_Windows_8_1_32and64.exe by searching it from the internet and then run it on your pc. After the patching is done then the Pinnacle Studio 16 will just run fine on your Windows 8.1 preview.

Dec 08, 2013 | Pinnacle Studio Ultimate 14 for PC

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I need a users manual for pinnacle studio HD version14 WW

Here is the download link for your pinnacle studio friend
all version are the same for the rest of the newly added changes see you tube videos friend

"be free to ask further help here to guide u in computers:-)"

Jul 22, 2011 | Pinnacle Studio Ultimate 14 for PC

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What to do with the following problem? It startet after installing pinnacle studio HD. I had studio 9 on my pc. Then I brought my extern harddisk to Holland for using the fileditor on my laptop and after...

Hello lilianwijn
I'm not quite sure I have understood your problem .
Probably a compatibility issue with File Editor . While this file is still available, the developer is no longer updating or supporting this product . Runs under 32 bits systems .
Delete File Editor , Pinnacle Studio HD and Studio 9 . Reinstall first Studio 9 . Do not install programs on the external HDD . If situation is returned to normal , try reinstalling Studio HD ( maybe not compatible with 32 bits systems ) .
I hope this will help .
Best regards,
fanaudi .

Mar 21, 2011 | Microsoft Computers & Internet

1 Answer

Have Pinnacle Studio 9 AV/DV that I purchased around 2004 and currenly have a new computer that I re-loaded the software to. I have no PASSPORT numbers in 'HELP', just an all alpha serial number. My...

You can contact Pinnacle and ask them for a replacement key, but I would suspect they will want you to buy an upgrade to your software. If your new PC is windows 7, your 2004 software will probably not work with it even if you have a code for it.
The good news is that the newer version probably has more features etc. and an upgrade option (if there is one) can save you $ over buying a full version.
I know for my own example that Roxio (another CD/DVD program) is only compatible with windows 7 on their 2010, and now their 2011 versions. Anything else will not work.

Mar 09, 2011 | Pinnacle Systems Studio AV/DV Version 9...

1 Answer

My PC ask fwk.exe ! I use Vista Home Premium. What to do about it?

Hi and Welcome,

fwk.exe comes out when trying to open or launched your Studio program. You need to uninstall Studio program then remove all the folder from Pinnacle.

Here check this step by step procedure on how to delete all Pinnacle Folder.

>double click on my computer
>Local drive c:
>look for Program Data. Take note that Program Data is not visible then all you have to do is to click on Organized>folder and search options>click on view and put check on show hidden files and folders and click okay.
>double click on program data then go ahead and delete all Pinnacle Folder
>double click on program files then delete all Pinnacle folders
>double click on Program files X86 same thing.
>go to control panel>(program and features if Vista), program and security if Windows 7, add/remove program if Windows XP then uninstall Studio.
>restart the computer after wards.
>install Studio 12
Once again check if still the same problem.


Sep 26, 2010 | Pinnacle Studio Ultimate 12 for PC

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Is Pinnacle studio 9 compatible with Vista home basic

It sure is. I'm running it on this machine with no problem.

Nov 17, 2009 | Pinnacle Studio Version 9 for PC

1 Answer

A DVD burned with Studio 10.8 plays on our stand alone DVD player, but it won't play on our computer.

check what mode the cd video is you may have to burn another one with the correct mode for pc
Right click program on cd go to properties check video name plus what is after the . ie home.wmv as you need to burn cds with a general code
Try VLC Media Player on computer this plays all my video media

Jul 22, 2008 | Pinnacle Systems Studio AV/DV Version 9...

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