When on the home screen the left soft key takes you to your call history. This is divided into tabs, with the first default tab showing all calls and the other tabs showing incoming, outgoing, and missed calls. Each tab shows a chronological list of calls, displaying the phone number dialed. The currently selected item also shows the date and time of the call. The left soft key is assigned to call the currently highlighted item, while the right soft key opens a menu that provides additional functions. Data counters can be found in the phone settings, as well as total call timers and a message counter.
During a call the right soft key is assigned to end the call and the left soft key opens a menu with additional options. These options include the ability to turn the speaker phone on and off, add a call for conference calling, place the call on hold, or enable the mute function. The W580i also supports multi-tasking, so you can access other phone functions like your calendar and contacts while on a call. We found the call management feature set on the W580i to be fairly standard, with nothing that stands out, but nothing important missing, either.