Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Whirlpool Model ED5FTGX side by side won't get cold

We have a Whirlpool side by side refrigerator that won't get cold on either side. Came home to water on my floor which came from the freezer. Any idea how we can fix this?

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  • georgecarden Jan 18, 2009

    I have same problem. I think it is the Kliox freeze units. Jsut don'yt were they are located.

  • rfink Feb 09, 2009

    I am having the same problem. Both sides won't get cold. Everything melted. The fan and lights are on. The compressor is not on. Any suggestions.

    model #ED5FTGXKQ01

  • Anonymous Feb 15, 2009

    Our Whirlpool is a 2000 Model # ED22PEXHW0Z Side by Side , everything works but neither side is getting cold and they are at the max.

    Food in Freezer part thawing and water on the floor.

    Also is there a way to shut off automatic defrost?


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Check to see if c ompressor is running if not it might just be realy thats the little box mounted on the left side

Posted on Jan 23, 2009

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My whirlpool refrigerator with side by side doors model ED25RQ is running and blowing air but niether side is getting cold the frozen food is melting and the refridgerator food is getting warm.

It is possible you compressor is not running, I would look at the relay to the compressor as your problem, if you have a variable speed compressor, the board has failed. I would need a complete model number to verify which one you would or possibly need.
Get back to me and I can help

Aug 05, 2011 | Whirlpool ED5FTGX Side by Side...

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On an whirlpool side by side fridg model ED25CQ XHW02 how does the ice/water dispencer plastic cover come off?

it looks like it pops off.go to this site,put your model number in and look at dispenser front.use a thin screw driver or a putty knife,the face part pops off then the part behind it has screws in it.copy and paste this and look up your machine.

May 19, 2011 | Whirlpool ED5FTGX Side by Side...

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Model ed5ftg problem: freezer inadvertently defrosts on its own.refrigerator remains cold.

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Water Running in refrigerator from Freezer


Sep 07, 2010 | Whirlpool ED5FTGX Side by Side...

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Freezer frozen on bottom and frige cold on bottom only. No airflow coming from vents inside freezer or top left of frige, freezer and frig warm at the top. Model is a ED25QF

check to see if fan is running in freezer if it is you may have a defrost problem if not replace the fan its the evaorator fan that is in the freezer

Mar 08, 2010 | Whirlpool ED5FTGX Side by Side...

1 Answer

Whirlpool ed5ftgx smoked

No, not necessarily. That may be the relay. Replace it and everything may still work.

Oct 29, 2009 | Whirlpool ED5FTGX Side by Side...

1 Answer

Frig or freezer will not get cold. the fan still runs.

That is the thermal overload tripping because compressor is hot. Unplug and let cool off.

May 04, 2009 | Whirlpool ED5FTGX Side by Side...

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Not cooling

I may be able to help. First I need some info from you. 1st- are both sides of frig warm or just one side. If the freezer side is cold but not the fresh food side, it could be an air circulation problem. If niether side is cold, then it could include a compressor problem or a cold control problem ( cold control problems are normaly not the case )

Nov 10, 2008 | Whirlpool ED5FTGX Side by Side...

1 Answer

Whirlpool gs6nvexsl

behind the kick plate is a repair tech sheet for the ice maker.

Feb 21, 2008 | Whirlpool ED5FTGX Side by Side...

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