Question about Yahoo Mail
I was able to preview rocketmail emails in the
'My Yahoo'7 homepage 'but when I click on the mail to access the inbox, the page display a blank page, it can't seems to launch the rocketmail inbox, I did just fine before whenever I sign in with the full email address, or even without the full email address there wasn't any problem until 2 days ago the problem started, can yu suggest ways to fix these, tks, June.
PS (I haven't downloaded or added new software) (Also disable my security protection to see if it is a firewall problem to no success.)
SOURCE: Yahoo mail login errors
It is pssible to get to your mail by changing your account to Yahoo Classic. To do this you will need to go to Yahoo's home page and click on the 'Mail' link. When the "Error" 1st message comes up click OK. When the 2nd messgae appears move the "Error" message over the "having trouble loggin on" message located in the top right of the of the screen. Locate the OK button over this message. Very quickly, and I mean rapid, click the OK button twice. You may need to do this several times to time it right - it took me three times, When Yahoo's solutions appear just click in the Classic option. I am now back in touch witth the world and although it hasn't resolved Yahoo's problem yoou will, at long last be in touch. I'm not claiming to be a problem solver, I found this in Yahoo's answers.
Hope this resolves your problem. Good Luck
Posted on Nov 13, 2008
SOURCE: unable to reply, forward or compose new emails on my yahoo account, will not load emails properly. unable to access any tool functions along top yahoo page (ie check mail, new, what's new,mail classic
alot of the times, just going into internet options and setting everything to default, and clearing the cookies and files works about 50% of the time.
This is possibly a yahoo issue. If you use yahoo thru ATT, you can call ATT for support and they will escalate any valid issues to yahoo for you.
Their phone number is 1-877-722-3755
ask for tech support at the prompt
they can remote on your computer to see if it is a java issue or whatever
if they can replicate it on their computer also, they will create a yahoo trouble ticket and give you thier member service number. Yahoo resolves 85% of these within 48 hrs.
If they cant replicate it, then they will consider it a pc issue and refer you to connect tech or to best buy's geek squad.
Personally, I would also try sending emails in safemode, If you can do it in safemode, and not in reg mode, it is definately PC related.
To get to safemode, turn your computer off and when you turn it back on, tap the F8 button until you get an advanced screen. Pick safemode with networking with the arrow keys. Log in, click yes when it tells you you're running in safemode, and then when your on your desktop, which will look alot differnt, black background with big icons, click on internet explorer and go to mail.yahoo.com and see if it works now, if it does, like i said, its pc related. If it still cant, call ATT's support if you have thier DSL or U-Verse
Posted on May 02, 2009
try updating the java drivers and flash on your computer. this should do the trick.
both are available online at:
http://www.java.com and http://www.adobe.com
Posted on Jul 12, 2009
check the version of the browser you are using and also the version of java you have. try checking your mail on another computer or change the browser
Posted on Jul 14, 2009
well try to access your yahoo mail from different computer.If you are able to access it that means some virus has malfunctioned in your PC which is not allowing you to access the mail and if you are not able to access your yahoo inbox from different Computer then it surely the problem of Yahoo and in that case you need to contact Yahoo.
Also try to access your yahoo inbox from different browser.
Posted on Jul 22, 2009
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