I have tried repeatedly to turn the printer on to no avail. The 'on' light doesn't come on.
I have checked the lead and it shows 240 ac [I'm in Australia] with a multimeter.
The machine is about 18 months old and done little work.
Do you have a suggestion.
Thank you for your time.
A couple of times this has happened to me and it is to do with the access port at the back of the printer ie it has a lock - unlock symbol on it and a circular handle. Make sure that this is firmly in the locked position. Note that it may seem to be in the locked position but often there is a little bit more it will go ... though dont force it so that it breaks ... try unlocking and firmly locking a couple of times, each time testing the on button. Like I said this has worked for me before
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If printer doesn't work and it doesn't switch on, I assumed that there is no power at all on the printer. Check the AC line voltage if it is correct.
Unplug the printer. Remove the LVPS/HVPS, and check the fuses for continuity.
• If open, then replace the LVPS/HVPS. • If not open, then check the switch continuity across its conductors with the switch on. Turn the switch off. Plug the AC line into the LVPS/HVPS, and switch unit on.
Please try reseat power cable. If this does not resolve the issue, you may need to replace the LVPS (Low voltage power supply) on your printer.
For further assistance, please contact Lexmark Technical Support
Press the Font button. Font lights should come on or off to show the current selection. Press it repeatedly to cycle through all of the available selections.
Here's the table, 1 means on and 2 means off and 3 means flashing
Sans Serif:0 1
Draft condensed : 2 2
Turn the printer off.
Disconnect the AC power.
Reconnect the AC power.
Turn the printer on.
Start the HP Support Tool software on your computer, and check the ink-levels on the printer -- no ink means no printing.
Do the lights blink in a specific, repeating, pattern?
Have you looked at http://support.hp.com and entered your model-number, and looked at the "common trouble-shooting" suggestions?
Even though you may have 240 volts at the element, have you checked the element itself? Turn off the power, disconnect one of the leads (both would be better) to the element, set your meter to ohms x 1000, place the leads across the element terminals and see if the element has continuity. It could be open.
Make sure the plug is all the way into the AC adapter. Then, you will need someone to verify the output of the AC adapter. You should have a 16VDC and a 32VDC output from the adapter. If that is good, you have an internal problem with the printer. If the output voltage(s) are missing you will need to replace the AC adapter.
Here are the specs:
Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded
Output voltage: DC 32 Vdc===940 mA, 16 V===625 mA
HP part# 0957-2146 Call 1-800-227-8164 for availability.