I was recently given a brother intelliFAX700, it worked fine for a while. But now there is no response in the fax, it appears that there is no power. The paper does not move at this point. What happen?
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Try calling the fax machine from your mobile and see if it picks up or if anything shows up on the screen of the fax machine. Is it possible that you have plugged the fax machine into the wrong telephone line? Try sending a fax to your mobile phone and see that the number is correct.
Fax machines normally take priority over answering machines.
there should be in your menu and fax settup a place to select fax/ans to allow the machine to know it has another device on it. I suspect that your fax is set up in fax mode only. Somehow it got changed, or changed itself.
Check for the setting on your machine that allows you to operate both. You may have to call brother for the right setup also.
Its brother.com. find their support number there. Good luck,