Question about Xerox DocuColor 12 Color Copier

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Docucolor 12 Not Printing with another Fiery

Hi, I don't know if it is the EX12 Fiery because I connected another fiery, but it is the Fiery X12e and not the Fiery EX12 I use for the copier. I wasn't able to add the x12 fiery as a network printer for some reason. Since the computers where not able to find it, I used the menu buttons on the Fiery X12e to do a test print, but nothing printed. Very strange. What do you think it can be? Thanks, Keith

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  • howsimple Jan 19, 2009

    I connected the Fiery EX12 to another docucolor 12 and it worked. So, I
    know it is the copier. Do you know what I need to do so the copier can
    accept the fiery EX12. It was working fine for months and all of a
    sudden stop printing. I just get a blank document. Is there a way to go
    into the diagnostic and correct the problem?

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Could be a few things, the ips pwb in the machine might be faulty, which can cause these types of issues, a driver issue woth the video boards on the fiery, or other pwbs on the machine itself. You would have to run the machine for a while on another fiery to make sure no other faults occur before condemning the machine or the fiery

Posted on Mar 09, 2009

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Hi Dear Can use xerox DC12 with MAC OS without


There are some Mac OS drivers.I think your printer is not compatible with Mac.

The level of functionality and compatibility with the new Mac OS X 10.6 drivers are identified in the following document.

> For a list of Xerox equipment compatible with Mac OS X 10.6, click here.


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