Question about HP Officejet 6310 All-In-One InkJet Printer

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MAKER PAPER IS JAMED IN PIECES HOW CAN I FIX IT

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Try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine. ..

Posted on Jun 03, 2009

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blueextc3221
  • 15935 Answers

SOURCE: paper jamed in fax machine, unabble to retrive

CLICK HERE - about halfway down is how to check the xbias spring, and the whole document is about checking the carriage.
If the small plastic tab in the carriage chute is broken, the x-bias sprint might be dislodged. The broken tab might be in either of the carriage chutes, so check both. 1ef66bf.gif

Thanks for using FixYa!!

Posted on Mar 21, 2009

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Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

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hi loadpacker-

sometimes printers have testy sensors that think there are paper jams when there are none. other times products can have tiny pieces of paper in hidden spots that take some finding to fix. here are a couple links that might help.

dealing with general paper jams:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bud09189&dlc=en&product=304535

general info for your model:
http://h10025.www1.hp.com/ewfrf/wc/product?product=304535&lc=en&cc=us&dlc=en&lang=en&cc=us

general support docs (HP's support site) for your model:
http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=304535&lang=en

hope this helps. I usually found that cleaning sensors helped, and using a good grade of paper. some cheaper paper is dusty and sensors are sensitive to running it. hope this helps a little.
-JW50

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1 Answer

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Note: Turn Off the machine for Safety Used.

- Check the Fuser Assembly if they have a pieces of paper stuck.
- Reinsert properly the Toner Cartridge Assembly.
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- All assembly and door covers needs to properly inserted.

Let me know if the machine is working?

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