Question about HP PSC 2410 All-In-One InkJet Printer

1 Answer

Won't feed paper

One time it would print and the next time it wouldn't. It's not picking up the paper. I tried cleaning the wheels, I have unpluged the printer and replugged it. I have changed the paper.

Are there springs that break?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Try resetting the paper size.

If it still won't work, it is probably a broken sensor in the paper size sensing area. Junk the printer and buy another one.

I speak from experience.

Posted on Mar 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Constant Paper Jam


check the wheels that pick it from the tray.
If they feel smooth, try to put some tape on them and rip it back off.
This cleans the wheels. Also try a new pack of paper and check if it\'s set to plain paper and not to heavier or coated paper

May 30, 2013 | Brother MFC-7840W Multifunction Laser...

1 Answer

Hp officejet 4500 will not print from mac ibook g4


HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - The All-in-One Does Not Pick Up or Feed Paper Issue The product does not pick up or feed paper from the paper tray. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented. c01733891.gif IMPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware is functioning correctly. To print a self-test report, use the steps in the following table. How to print a self-test report
  1. Load plain, white paper in the paper tray.
  2. Press and hold the Cancel button (c01235250.gif ) on the product control panel.
  3. While holding the Cancel button (c01235250.gif ), press the OK button (c01961874.gif ). The self-test report prints.

NOTE: Refer back to the steps in this table after attempting each solution. Solution one: Reset the All-in-One
  1. Disconnect the power cord from the back of the product.
  2. Wait 30 seconds.
  3. Reconnect the power cord to the back of the product.
  4. Press the Power button (c01602202.gif ) to turn on the product.
  5. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution two: Check the paper The condition of the paper or the amount of paper loaded might prevent the rollers from picking it up and feeding it through the product. Use the following steps to check the paper in the input tray.
  1. Remove any wrinkled or damaged paper from the input tray.
  2. Make sure that all the paper is the same size and type.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper contains from 10 to 25 sheets of paper.
    NOTE: Do not overload the input tray. Make sure the stack of paper is shorter than the top of the paper width guide.
  5. Insert the stack of paper into the product, and then gently push the paper width guide snugly against the paper. Figure 1: Load paper c01970609.gif 1 - Load paper 2 - Adjust the paper width guide Illustration of loading paper and adjusting the paper width guide
  6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution three: Check the print settings The paper settings in the print driver must match the paper size and type loaded in the product. Use the following instructions to adjust the paper settings.
  1. In the software program you are printing from, click File .
  2. Click Print , and then click Setup , Properties , or Preferences .
    NOTE: The specific options might vary depending on the software program.
  3. Click the Features tab.
  4. In the Basic Options pane, select More from the Paper sizes drop-down list.
  5. Select the size of paper loaded in the product, and then click OK .
  6. In the Basic Options pane, select More from the Paper type drop-down list.
  7. Select the type of paper that you loaded, and then click OK .
    NOTE: These changes do not change the default print settings. The print settings revert to the default settings the next time you open the program.
  8. Change any other print settings necessary, and then click OK .
  9. Click OK to print.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution four: Clean the rollers Follow these steps to clean the rear rollers and the pick rollers on the HP product. Step One: Clean the rear rollers
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 2: Remove the rear access door c01961876.gif Remove the rear access door
  4. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the paper rollers. Rotate the rollers with your fingers to clean all the way around. Figure 3: Clean the rollers c00246512.jpg Graphic: Showing paper rollers
  5. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely. Figure 4: Access door rollers c01590938.gif Access door rollers
  6. Allow the rollers to dry completely.
  7. Reattach the rear access door. Push the door forward until it snaps into place.
Step two: Clean the pick roller
  1. Remove any paper from the paper tray.
  2. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 5: Remove the rear access door c01961876.gif Remove the rear access door Figure 6: Rear rollers and location of pick roller c01976220.gif Image: Rear rollers and location of pick roller
  3. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the pick roller. Rotate the pick roller upward with your fingers to clean all the way around. Figure 7: Pick roller c01975068.gif Image: Pick roller in the product
  4. Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.
  5. Allow the pick roller to dry completely.
  6. Reattach the rear access door. Push the door forward until it snaps into place.
  7. Load the tray with plain white paper.
  8. Reconnect the power cord to the rear of the product.
  9. Press the Power button (c01602202.gif ) to turn on the product.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution five: Service the All-in-One

Mar 06, 2013 | HP Officejet 4500 All-in-One Printer G510G

1 Answer

Canon Mp550 paper jam


If the paper is not being picked up from the tray assembly try applying mild soap to a soft cloth and clean the paper pick up rollers. Do not use rubbing alcohol because it will dry the rubber out so later they won't pick up at all

Sep 18, 2012 | Canon Printers & Copiers

1 Answer

The print on the paper is coming out crooked sometimes now, like the paper is shifting to one side and getting printed on. I suspect the rollers need cleaned. What are some good chemicals to clean with...


Try cleaning the paper pick-up mechanism, the wheels and feed rollers and everything in the paper feed path with isopropil alcohol, available at most drug stores. It is also used for cleaning video recorders etc.

Jan 26, 2011 | Xerox Phaser 8560DN Printer

1 Answer

I have an Easy Share printer dock series 3 that has paper loaded


To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
  1. Unplug the AC power cord from the power outlet.
  2. Remove the paper tray from the printer, and leave the paper tray door open. IMPORTANT: Do not use cotton or cotton swabs to clean the feed roller.
  3. Lightly moisten a lint-free cloth with water.
  4. Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.
  5. Let the feed roller dry fully before plugging the AC power cord back into the power outlet.
  6. Insert the paper tray into the printer, then press the Print button to resume printing.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 26, 2009 | Kodak EASYSHARE Plus Series 3 Thermal...

1 Answer

Lexmark X2350 won't pull paper to print.


One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle with one rubber roller on each side. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Locate the pick roller and clean the rubber wheels on the left and right with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust or ink build up, reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:
1. Press the "Power" button to turn the printer power off.
2. Press and hold the "Copy" button.
3. Press the "Power" button one time and release it(keep holding the copy button).
4. Let go of the "Copy" button after the power LED flashes once.
5. The self-test will produce 1 page. The test is not continuous.
The self-test should print out a set of black and color bars.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 11, 2009 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

Paper will not feed to be printed


THERE MY BE OLD ON THE PRINTER PICK UP WHEELS CLEAN WITH ALICOLHAL,

TRY SOME DIFFERENT PAPER THE PAPER MAYBE CHEEP PAPER THE MATERAIL OF THE PAPER MY BE MADE DIFFERENTLY AND THE PRINT DOESNT LIKE IT

ROD

Jan 29, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Poor printing


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00601439
HP Deskjet, Photosmart, and PSC Printers and All-in-Ones - 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper

Content starts here

Issue
An Out of paper error message appears on the computer, and the product does not pick up or feed paper from the paper tray.
Solution
Complete the following steps in the order provided.
Step one: Reset the product

1.
Without turning the product off, remove the power cord from the back of the product.
2.
Wait 30 seconds and then plug the power cord into the back of the product.
3.
If the product is not already on, use the On button to turn it on.

Step two: Check the condition of the paper and reload it

1.
Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
2.
Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
3.
Tap the stack of paper on a flat surface to align the edges.
4.
Make sure that the stack of paper to be loaded in the product is no smaller than 10 and no larger than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
5.
Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
6.
Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.

Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.

1.
Open a document in the program being used to print.
2.
Click File , click Print , and then click Properties . The product Properties dialog box appears.
3.
Click the Paper/Quality tab.
4.
Choose the appropriate paper size from the Size is drop-down menu.
5.
Choose the appropriate paper type from the Type is drop-down menu.
6.
Click OK and then click OK again to print the document..
7.
If the issue is not resolved, continue with the next section.

NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
Step four: If necessary, obtain the HP Paper Feed Cleaning Kit
Locate the serial number on the product.

*
If the third and fourth digits of the serial number are 56, 57, 58, 59, 5A, 5B, 5C, or 61 , then use one of the Contact HP links on this page to contact a support representative. If the product is still under warranty, the support representative will send a free HP Paper Feed Cleaning Kit (part number c9000-67901).
If the product is no longer under warranty, this kit can be purchased from HP online. Click here for region/country ordering information.
Figure 1: Serial number with third and fourth digit circled
* If the third and fourth digits of the serial number are not listed, the special cleaning kit is not necessary. Continue with the next step.

NOTE: The HP Paper Feed Cleaning Kit requires the product to be connected to a computer running Windows 2000 or XP with a USB connection. If the product is not already connected with a USB cable, connect it before using the HP Paper Feed Cleaning Kit.
Step five: Clean the rollers

1.
Turn off the product and unplug the power cord.
2.
Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
3.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
4.
Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5.
Close the access door and plug in the power cord.
6.
Try printing again. If the issue is not resolved, continue to the next step.

Step six: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Cause
Any of the following issues can cause the error message to appear:

*
The paper trays are empty or overloaded.
*
The paper is curled.
*
The print side, or shiny side, of the paper is not loaded in the input tray face down.
*
The paper might not be engaged with the feed rollers.
*
The paper-width guide is pressed against the paper stack too tightly.
*
The paper tray is not completely inserted into the product.
*
The paper settings in the print driver do not match the paper loaded in the paper tray.
*
The rubber paper-feed rollers are coated with dust.


Dec 30, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Pixma i4000 - manual feed picks up 2 to 3 sheets at a time


Get a window cleaning product such as windowlene and a soft but LINT FREE cloth. Remove any paper from the feeder and turn off the machine

Look into to sheet feeder and identify any rubber areas. There should be a rubber pick up wheel and just beyond it a separator pad. There may also be a cork pad in the vicinity.

Use your cloth well dampened and clean all these item as best you can. You can rotate the wheels but ensure you go the correct direction and do not force anything that does not want to move. This will be chore as access is only easy for pixies. Once you have then cleaned and dried off, replace the paper and restore the power.

Try running a print job and see if it makes much difference. If it helps, then you will know that the pick up wheel and separator pad are worn out and could do with replacing.

The paper jam error is related to this issue as the printer is expecting the leading edge of the paper to pass its sensor and then 297mm later the trailing edge should pass the same point. If the machine feeds more than one sheet, the chances are that the paper length will be altered and the machine thinks a bit has been left behind.

Let me know how you get on

Oct 15, 2007 | Canon PIXMA iP4000 InkJet Photo Printer

Not finding what you are looking for?
HP PSC 2410 All-In-One InkJet Printer Logo

Related Topics:

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...