Ok one night i was using it and everything waz ok and i erased all da songs and put new ones on and i went to da songs and tried to play da songs and i press play and it wouldnt play and da timer at da far bottom left cornor stayed like this 00:00 and nutin would play and couldnt hear nuthing i got so mad i started to cry.. if u can giv a file of da cd dat cums wit da philips gogear 30gb dat would be kewl cuz it repairs problems dont it or if sum1 could giv me a solution dat would be kewl also :)
for now i hope
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Re: my philips 30gb wont play my songs!!!
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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What OS are you using? I know that it is not fully compatible in Vista. 1) Try using an XP machine and plug it in there, in any case, reformat the MP3 player using FAT.
2) Try uninstalling all software for your MP3 player from your PC and reinstalling it.
3) Here is something else you might want to try: Try doing a soft reset.
Press and hold the Power On/Off key and the Volume + key for a couple of seconds.
Then switch on the GoGear using the Power On/Off key.
This is soft reset, your songs will not be lost.
4) If all else fails, it's time for a factory reset:
Connect the GoGear to the AC adapter and to your computer.
sure all other applications such as Philips Plug-in, Windows Media
Player or Windows Explorer that access the device are closed or else
Device Manager will not recognize the device. Launch the Device Manager
at Start->Programs->Philips Device Manager->Philips Device
Manager on your PC.
Select the REPAIR tab on the dialogue box and then click "Repair" to start repairing.
IMPORTANT: All music & content of your micro jukebox will be erased once the repair function completes.
When repair is complete a dialogue box will pop up; click "OK" and unplug the GoGear from the computer.
Follow all the on-screen instructions to complete the repair.
Device Manager will close automatically once the success message is
displayed. Close all opened applications and then unplug your GoGear.
the GoGear is disconnected from the computer, the display will show
“Firmware Upgrading” for a couple of seconds and then start up as
Make sure you are not using Windows Media Player 11 - it will work for a while, but eventually will start displaying the symptoms you are describing - you can read the warning on Philips website.
Make sure the hold/lock is not engaged Try another USB port Reset the player If that fails: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Repair" tab If still nothing: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty. -Tha Mp3 Doctor
I have had the same problem on my sisters ipod. Unfortunately I could not fix it. You can take it down to the apple store and have their genius bar look at it, even though most of the time I know more about ipods than they do they will at least be aware the problem exists. I pulled the hard drive out and put it into another iPod to test it. The hard drive is fine. My best guess is that a transistor or something on the circuit board went bad and is not allowing for that function. What I did was sold it on eBay as broken for $86 bucks. I then went to apple.com/store and scrolled to the bottom left of the page and they sell refurbished ipods that appear new with the same warrenty as a new one. We bought my sister a 80GB classic for $179 minus the $86 we got from the broken one. It was nice to have the new one for less than a $100 total. It's either that or find someone that knows how to replace the circuit board which costs around $70 bucks used. Good luck.
If it doesn't work when unplugged and fully charged, that problem is not going to go away. You can do the Repair in Philips Device Manager, but it will erase all of your songs and it probably will not work. The problem is, Philips is all out of these players, and they no longer make any 30GB models - 8GB is the max.