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You have a bad print job coming in... You can prove it by disconnecting the ethernet cable from the unit and reboot the copier, (cancel the print job, that most likley was printed from the internet) -Carl
Enter in the service mode: Clear(yellow key) 107 press/hold Clear/Stop more 4 second,enter in the SP mode open the front cover ,turn OFF the copier,wait 1-2 minutes close the front cover and turn ON the copier.
Try using the RPCS (Ricoh's proprietary print driver) for printing from Word, and see if that works any better. You could also try another version of PCL -- if you're using PCL6, try PCL5, for example.
All of the 3350 drivers can be downloaded here (just choose the correct operating system):
On these machines there should be a button for set up or maintance on the fax machine.
If you can find this you may need to scroll and find the setup menu and enter in the fax setup area to add these changes. There are other sections to add date and time and store copies to memory or even print and set junk mail to off.
If the machine is old you may try the internet to search for a manual for this product or seek the vendor for publication manuals.