Question about Samsung Cameras

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I have recently bought a Samsung Camcorder Model #MX20 with the Cyberlink Media Show 4 software. When installed on my laptop, everything works well, but when installed on my desktop, I cannot get the video picture when playing it back, only the sound. - After asking around, I was informed that the problem might be something to do with the required "codec" and to download the VLC Media Player which has all the required codec info. After downloading VLC I was able to view the video pictures with the VLC Media Player. - Although I can now view the pictures, it does not help when trying to use the Cyberlink software when editing the videos, as the original problem still exists. - What do I need to do to get the Cyberlink software to become functional in this area? - Mike

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After the conversation today, I was able, with your suggestions, to view my video pictures, but the core of the problem still remains. I still need to use the Cyberlink software (or equivalent) as it has all the working tools to edit, fix and create slideshows, make DVDs and create different effects etc. The only thing that it did not do, when installed on my desktop, was to display the video pictures from my camcorder. As the system works perfectly well on the laptop, I feel that there is something missing in my desktop computer. With that in mind, I have arranged to try out the software with my videos on a friend's computer in the next few days and hope to pin-point the problem. As my friend has just built his own computer, he may be able to put his finger on the missing hardware or software. If we come up with an answer, I can post it up on this site.
Kind Regards Mike Posford (mandapos)

Posted on Jan 17, 2009

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Samsung SC-MX20's 3 big problems


I got the Samsung SC-MX20for Father's day this year. I had done a little research and had cometo the conclusion that this was the best camera for the money we wereable to spend. Being a Father of a large family, having a video camerais important, especially when grandmas and other extended family livefar away.

So I read the reviews, checked the websites, then went to Wal-Mart and plunked down the money on a brand new Samsung SC-MX20 and a memory card to go with it.

Unfortunately,my research didn't prepare me for the issues that I would have. I wasdisappointed at first, but I was impressed with the SC-MX20's ease ofuse, breathtakingly long battery life and just general good looks. (Igot the red one, it looks like Iron Man's camera!) But right out of thebox there are three big issues that no one bothered to mention.

So,if you just bought the camera and are facing one of these frustrationswith Samsung's SC-MX20, then hold tight, I have a fix for you.

Issue 1: Video doesn't work right away with Windows Movie Maker

The Samsung SC-MX20 comes bundled with Cyberlink Media Show. This is an issue in and of itself, but I have covered that in other blog posts. (Conclusion, use the disk as a coaster.) But I have seen many many comments saying the videos from the camera don't work with Windows Movie Maker.

This isn't really a bug, it was a choice by the camera makers. The format used is MP4, which you probably know better as Quick Time. It is a really good format that doesn't cause much distortion.

However,when you plug in your Samsung SC-MX20 and move your files to yourcomputer and try to drop them into Windows Movie Maker, they won'twork. For whatever reason (probably because it's Microsoft) they didnot allow native support for MP4 files.

So, before you can usethe MP4 files from your camera, you will have to convert them to aformat that Windows Movie Maker likes. There are many ways to do this.Do a Google for "convert MP4 to Windows Movie Maker" and you will get thousands of hits. I have a personal favorite, but I can't honestly say that one method is better than any other.

However,there are other issues with the videos that come from this camera, andI do have an all-in-one solution, so keep reading.


Issue 2: Videos filmed in wide screen (16:9) format do not play that way on my computer


Thisis a bug, but one that is easy to overcome. Here's the issue: Whenfilming with the wide screen option on the camera selected, your videoslook good on the camera, but when you copy them to your computer andplay them with Quick Time, they are squashed and stretched.(To make matters more confusing, if you do use the Cyberlink MediaShowprogram, they look fine, but then when you save them from there, theyare still squashed and stretched.)

So what happened? I don'tfully understand the issue myself, but my understanding is that theformat has a "flag" that needs to be set in order for your computer toplay it in the right format. The designers of the firmware for theSamsung SC-MX20, for some reason, forgot to have the camera set this"flag", leaving your videos squashed and stretched.

So how tofix it? Well, again, there are many ways to do it. As in the previousissue, you can use just about any converter program to re-format yourvideo. But, again, I do have an all-in-one fix coming up. Keep reading!

Issue 3: What's with all these lines? It looks terrible!

When filming in wide-screen format, the Samsung SC-MX20 uses a method called "interlacing"to keep the file size manageable or something. I don't fully understandit, but for whatever reason, it's what they decided to do. As a result,even if you have it appear in wide-screen (see previous issue), it isfull of lines.

Again, this isn't necessarily a bug, but in theday and age of high-definition displays, interlacing is not onlyunnecessary, it's ugly. I don't know why they chose this method for thevideos, but it's easy to fix.

Which brings us to what you'vebeen waiting for. How does one deal with all these issues withouthaving to convert, re-convert, and generally degrade the image qualityof the videos from the Samsung SC-MX20?

The Answer:

(Click here to download)

I created this all-in-one Repairer/Converter for you. It's takes thevideos from your Samsung SC-MX20 and fixes all your problems. The bestpart is, it does it all in one shot!

I have written up a how-to on this post,so go there for details on how to use it. (The newest version of TheAnswer has an option to re-render your videos in hi-def format too!It's doesn't make your videos hi-def, but it stretches them to thatsize making them more friendly for that format.)

on Dec 09, 2009 | Samsung SC-MX20 Flash Media/AVC Camcorder

1 Answer

I am looking for a manual for Samsung Memory Camcorder, model VP MX20


You can download user manual copy of Samsung VP-MX20 from HERE

Sep 27, 2010 | Cameras

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I have a Samsung MX20 Camcorder, when I turn the it on the LCD shows a distorted image with horizontal lines no clear image or anywhere near. Any help appreciated this was given over a year ago never used...


The horzontal lines would have to do with the screen unless you see those on the actual video footage on the memory stick.

Fact is I have this cam and know everything about it by experience the issues with these cameras one drop and there basically toast.

Now if there is not horizontal lines on the video itself and the video is clear the issue would be the LCD on the unit.

Let me know and update me with any new information.

Aug 31, 2010 | Samsung SC-MX20 Flash Media/AVC Camcorder

1 Answer

I can hear my video but the screen is black


Hi there,

For some videos you need a extra codec to see/hear them . Normally you can get these codecs for free on the internet, there is a bundle of codecs called k lite codec, you can get for free here, that should solve 99 % of all the videos:
http://www.free-codecs.com/download/K_lite_codec_pack.htm

OR

You can use this media player to see the video (VLC): http://www.videolan.org/vlc/

Hope that helps
Have a nice day

Please rate my answer

Nov 03, 2009 | CyberLink MediaShow 4 for PC

1 Answer

CyberLink MediaShow 4 (bundled w. Samsung camcorder) wont start


I am having the same problem. Can not find a solution on CyberLink website. VERY frustrating

Aug 22, 2009 | CyberLink MediaShow 4 for PC

1 Answer

My compaq/hp with windows vista basic O/S will not recognize video taken with samsung mx20 digital video camcorder. the cam' shoots video in mp4 format is there anywhere I can get a update for mp4 I assume...


the windows vista will not recognize usb camera devices so first you should have the driver installed and then try some other media players other than windows media player to play the imported video and i recomment vlc player

May 18, 2009 | Computers & Internet

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