Question about SanDisk Sansa e250 MP3 Player

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My newly bought Sansa Sandisk is not working?

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  • jurrens19 Jan 17, 2009

    When I connect the Sansa e250 to my laptop, it will show up on the computer, but not in Rhapsody. I try adding a device but it tells me an update needs to be completed. It won't tell me what update, but I have done every update I can think of.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 17, 2009

2 Suggested Answers

RPaterson
  • 48 Answers

SOURCE: site to download software for sandisk sansa c250 v2

Just visit this link and follow the steps provided.

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Posted on May 13, 2009

poly_morph
  • 34 Answers

SOURCE: Sandisk Sansa

your in the wrong item. This is the sansa e250 which has different software. Besides the normal plug in and view hidden folders - then drag and drop, i cant really offer advice as im unfamilar with the fuze but if you repost your question under the fuze hopefully someone else can help you.

Posted on Jul 22, 2009

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I bought my Mom the sansa clip;& my disik drive is broken. Can I download the the software online?


Driver:
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Manual:
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Hello,

Sansa View manual and the software that's needed to use this player is free and online available for download.
All support for the Sansa View:
http://kb.sandisk.com/app/answers/detail/a_id/3396/session/L3NpZC9XNkJKdVhVag%3D%3D/sno/0

Sansa Updater can be used to get directly to manual and software Sansa Media Converter. See next link:
http://kb.sandisk.com/app/answers/detail/a_id/4431

I'd appreciate your answer if this was helpful.
Need more help ? Just add a comment in this thread.

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Site to download software for sandisk sansa c250 v2


Just visit this link and follow the steps provided.

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

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You were close...
use this link:
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I love sandisk players (i have 3)

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You go to the sansa website (google it) and download the sansa media converter for the sansa fuze. Install it and drag your movies into it and click convert. Long movies can take an hour on an average computer (be patient) and when it is complete unplug your sansa and make sure the video works.

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I bought my sansa yesterday and the screen isnt working, the buttons light up and its not recognized by me computer


Call sandisk tech support at 1-866-726-3474 or email support@SanDisk.com. I know I bought one of these as a refurbished unit and it came with no manual. They were very helpful when I had trouble with mine.

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