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Some RCA TV's have a "video" option that requires you to use the original remote control to cycle up or down the channels.
Also, try unplugging the TV's from the power receptacle for 30 minutes....some times, that will cause the TV to reset.
With the power cord unplugged, manually push the power button on the front of the TV to discharge all capacitors.
Ensure the 30 minute is complete before plugging it back in.
Let me know if this works.
Needs the button put back into place. Look under the cabinet to see if there is an access panel below the switch, would go for all external controls. There would be a chassis with all the controls mounted to it. Pull the plug before doing any repairs. Look to see what it would look like in it's normal position. Something has moved out of place that holds the switch to the panel. Very tedious if you have to remove the whole housing.