Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Hi unable to recive fax on 6310 AIO - HP OfficeJet 7410 All-In-One InkJet Printer

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Hi mamoonrashid,

Please click on following link and follow the document, its not for your product, how ever the trouble shooting is the same,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01555971&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Regards,  raj_p5983

Posted on Jan 20, 2009

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Hi Everybody, My 6322DN says "printing...", you


First ckeck the line of the telephone,put another printer and see if you recive the fax on other printer.If you not recive fax possible fax board may be faulty.

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Several things can cause this.
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How to access the fax log on 6310 HP all in one


Hi ,

click on the hp director icon on the desk top or access it from start ?all programs?hp?hp director then in the hp director click on settings after which you will get the drop down menu ,select fax settings and setup and then click fax log.This is how you can access fax log and then you cal calso receive and send ..

hope this helped you call the best

May 11, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
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    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
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    4. Type the phone number, including area code, for your HP fax product, and then press OK.
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Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

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1 Answer

For some unknown reason my hp 6310 has just started printing internet text (mapquest, orbitz etc) either very small (Joey's resturant menu) or very large (google map directions) any help, please.


Check if Hp smart web printing is installed in the computer.
Try uninstalling it.
also goto the printing preferences and check the settings there.

This issue can be fixed easily.

Thanks
Amit Verma
Hp AIO printers

May 10, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

My new 6310 HP won't receive faxes.


Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
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Good Luck

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1 Answer

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2 Answers

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1 Answer

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