Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Hi unable to recive fax on 6310 AIO - HP OfficeJet 7410 All-In-One InkJet Printer

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Hi mamoonrashid,

Please click on following link and follow the document, its not for your product, how ever the trouble shooting is the same,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01555971&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Regards,  raj_p5983

Posted on Jan 20, 2009

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Hi Everybody, My 6322DN says "printing...", you


First ckeck the line of the telephone,put another printer and see if you recive the fax on other printer.If you not recive fax possible fax board may be faulty.

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HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
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    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
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Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

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1 Answer

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Check if Hp smart web printing is installed in the computer.
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This issue can be fixed easily.

Thanks
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1 Answer

My new 6310 HP won't receive faxes.


Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
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Good Luck

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1 Answer

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