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I have a genetration3 kirby shampooer and it won't suction the water up.

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As for mopping...I just dump a small bit of soapy water on the floor and run my Kirby shampooer (with no solution in the tank) on the lowest setting to scrub, then I dry mop behind it to pick up the excess water. There really are no instructions in the manual for scrubbing linoleum, but I just improvised. It splashes a bit, but better than getting down on hands and knees. Here is a guide to hook up the shampooer...

http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

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Your shampooer is not broken. (sorry Fanny)

You are missing a wee screen that fits on the hole where the little hose plugs into the tank. Check inside the hose end or down inside your shampooer box. Here's a link to my online Kirby shampooer instructions...

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