Question about Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

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Sony Bravia LCD KDL32M3000 picture going dark

Picture was fine, has know turned dark, tried to adjust picture settings and nothing changed. Is this the backlight?

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  • lmerrick Jan 17, 2009

    Thanks lonestar, have picture very dark, audio good, there are shadow on any moving objects.

  • lmerrick Jan 17, 2009

    Thanks lonestar, warranry expired, called customer support explained problem and what I thougt it might be (thanks to you) they told me to bring T.V to authorized repair dealer. Is this something I could fix on my own? If not do you have any idea of approx. cost.Thanks again

  • Jason Morris May 11, 2010

    Can you see a dark picture or nothing at all?
    Do you still have audio?


    Let me know and I can assist further. Lone99star

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Sounds like it may be the backlight ballast on the inverter. Hopefully you are still under warranty, Call customer support even if you are out of warranty and explain problem. In English: 1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST 

In Spanish: 1-800-222-7669 - Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM EST


If they can't help let me know and we can diagnose the problem together. Let me know if this helps and please rate this solution. LOne99star

Posted on Jan 17, 2009

  • Jason Morris Jan 17, 2009

    Hi lmerrick,
    I am going to provide you with a link to the best TV expert we have, the interface takes a minute to load but this guy has the service manuals and is very helpful.

    http://www.assistrepair.com/



    Tell him I sent you and he will take care of you.
    If he is not available keep trying he is usually there late.
    Lone99star

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The kdl models almost always have a bad lcd panel

Posted on Oct 02, 2010

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